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[perdu Friend perduJoin date: June 2007Posts: 227Downloads:0Uploads:26 Thanks: 10 Thanked: 20 times in 1 posts]

#231873

<em>@Hung Dinh 30626 wrote:</em><blockquote>Hi Perdu,
I see that all of your recencent posts are complaints about the bugs when using with Joomla 1.5 RC versions.
Kindly note that the RC versions keep changing all the time and even all of the templates submitted for J! 1.5 templates contest can not provide a fully working version for the 1.5 versions.

There are alot of 1.5 versions and we will not be able to provide a complete instruction if we do not have a live URL and your Joomla information</blockquote>

No my complaints aren’t about 1.5 as I don’t use it, my complaints are about the complete lack of support, and bug reports a mile long that no one looks at yet alone fixes, as many have already said – nice templates but no support, which ever version of Joomla you happen to use.

You should consider either hiring more staff or only producing one template a month – freeing up more time to do bug fixes.

[Hung Dinh Friend Hung DinhJoin date: September 2014Posts: 4408Downloads:11Uploads:189 Thanks: 309 Thanked: 3310 times in 3 posts]

#231875

Hi Perdu,
Thank you for your suggestion, but we know that we can not take back the commitment of 2 templates monthly. Some of customer come to the decision to buy because they are promised to be given 24 templates / 1 year. If we reduce the template quatity, certainly they will complaint

What I am going to do now is action on mistake and the lack of support to make sure JA will get back your sastifcation. I will appricate for your patience. I am “back” and I will do everything to fix up

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