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  • triley0131 Friend
    #160821

    About two weeks ago my landing page is not working consistantly. The first time you I contacting my hosting company and they informed me that I have a problem with my template scripts.

    I can get the test files (phpinfo.php) to excute in the root folder of the website and the administration login to the website everything. However, the landing page only works after refreshing several times. I submit a ticket about 10 days ago but still not solution.

    Any thoughs that can help me resolve this problem? Lost customers daily because they think the site is down. http://www.allmetrosports.com

    Thanks!

    thangnn1510 Friend
    #378983

    Dear triley0131!

    Please enable Cache mode and optimize CSS and JS Mode in admin. That could help you to improve the site speed.

    Regards!

    triley0131 Friend
    #379092

    Ha Noi,

    My issue it not a speed issue. The front page of the site will not display because of a script/code error that I am not am to identify on my own. The site displays a blank page 100% of the time on the first attempt when you go to my website. Only have several refreshes of the browser will the front page display. Please help!

    Khanh Le Moderator
    #379444

    I’ve checked your site and found that’s a very straight problem. Sometime the response is blank for the homepage. Can you please update your site information into ticket RWK-310-17364, our technical support will check and give you solutions to fix the problem.

    You can access the ticket by visiting our support site http://support.joomlart.com, then login with your JoomlArt account.

Viewing 4 posts - 1 through 4 (of 4 total)

This topic contains 4 replies, has 3 voices, and was last updated by  Khanh Le 13 years, 10 months ago.

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