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[mrfast Friend mrfastJoin date: November 2010Posts: 100Downloads:0Uploads:8 Thanks: 5 Thanked: 4 times in 1 posts]

#165595

I use Ja_comment v1.1.1 and install full package include plugin and modules.
I have problem with mod_jaclatest_comments both case “Show latest comment” and “Show popular comment“. More detail please attach file.
for test case online please visit http://zeolite2.fast.com.vn
thanks for any tip or stick to solve this bug.

@ ja staff: please reply as soon as possible (thanks)

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Attachments:

1. 

[mrfast Friend mrfastJoin date: November 2010Posts: 100Downloads:0Uploads:8 Thanks: 5 Thanked: 4 times in 1 posts]

#399496

Support ticket, on: 27 June 2011 06:20 PM
Hello,

I’m trying to debug your issue to find out the reason why this problem occurs. It takes me a lot of time. I will inform you when this issue is fixed ASAP.

Thanks for your patience.

Best regards,

Nhat Nguyen Xuan
JoomlArt Customer Service.
———————————-
J.O.O.M Solutions Co., Ltd
http://www.joomlart.com – http://www.joomlancers.com

@staff: This bug I have report one week ago but today can not solve. Please let me know deadline to fix it.
Thanks
—
Some testimonials for product: This component is commercial product but worse than free products it have many basic bug and so long to fix. I do not understand why they can sell a product not good.

[mrfast Friend mrfastJoin date: November 2010Posts: 100Downloads:0Uploads:8 Thanks: 5 Thanked: 4 times in 1 posts]

#399721

Here is message I receive from ja-staff he still neither let me know when complete.

Posted on: 01 July 2011 05:41 PM
Hello,

For the 1st problem, it isn’t a problem of JA Comment. It’s a feature of mod_jaclatest_comments. It shows all latest comments even their replies.

For “don’t show title” problem, I am working on it and it takes me a lot of time to do. I will inform you when I finish ASAP.

Thank you.

Best regards,

Nhat Nguyen Xuan
JoomlArt Customer Service.
———————————-
J.O.O.M Solutions Co., Ltd
http://www.joomlart.com – http://www.joomlancers.com
[/quote]

And here is auto message I receive form support center

mrfast wrote:

Fast,

This message concerns your ticket #DYE-594-25131. We have not received any response back from you in 48 hours, and would like to know if you consider this issue to be resolved. If you have any further questions, simply respond to this e-mail.

Ticket ID: DYE-594-25131
Subject: lastest comment and popular work not right
Department: Technical – JAEC
Type: Issue
Status: Replied
Priority: High

Please note that the ticket will automatically be closed within 72 hours if no response is received from you. The ticket will not be closed in the case that you send another reply. You can check the status of or reply to this ticket online at: http://support.joomlart.com/index.php?/Tickets/Ticket/View/DYE-594-25131

Kind regards,

JoomlArt
________________________________________
Support Center: http://support.joomlart.com/index.php?

I still do not know what they are doing and and how long they can solve this problem.

@Ja-Staff: PLEASE, Let me know deadline you can solve it.

Thanks

[mrfast Friend mrfastJoin date: November 2010Posts: 100Downloads:0Uploads:8 Thanks: 5 Thanked: 4 times in 1 posts]

#400530

Three weeks not solve basic bug for developer plan. Have anybody let me know how many week this bug will solve or never.
ironically for slogan design professional, support when need it… bla bla bla

[Stork11 Friend Stork11Join date: March 2011Posts: 2273Downloads:0Uploads:142 Thanks: 55 Thanked: 431 times in 393 posts]

#400868

Hello,

The “don’t show title” problem is resolved. Please check and confirm the same.

I also reply you at ticket http://support.joomlart.com/index.php?/Tickets/Ticket/View/75509

Thank you.

[mrfast Friend mrfastJoin date: November 2010Posts: 100Downloads:0Uploads:8 Thanks: 5 Thanked: 4 times in 1 posts]

#408860

Hi Nhat,
I have double check newest version ja_commenet.v.1.1.1 it’s work not good. I have remove old version ja_comment.v1.1.0 and reinstall newest version but can not solve problem can not show title of article if reply from admin panel, check at http://zeolite2.fast.com.vn

Please review ticket #DYE-594-25131

Problem 2: Do not have data to compare JA Comment plugin for Joomla 1.5 and JA Search JA Comment module for Joomla 1.5
Please review ticket #ITU-727-62312 and update it’s. Over 24h but do not have any reply >:(

[Stork11 Friend Stork11Join date: March 2011Posts: 2273Downloads:0Uploads:142 Thanks: 55 Thanked: 431 times in 393 posts]

#409335

Hello mrfast,

The problem is resolved. Please check and confirm the same.

I also applied this fix to next version of JA Comment.

Thank you for your report.

[mrfast Friend mrfastJoin date: November 2010Posts: 100Downloads:0Uploads:8 Thanks: 5 Thanked: 4 times in 1 posts]

#409598

Mr Nhat have resolved issue don’t display title but function limit chars for content title do not apply for reply from admin. Anybody can let me know how can apply limit chars for reply from admin.
Thanks.

[mrfast Friend mrfastJoin date: November 2010Posts: 100Downloads:0Uploads:8 Thanks: 5 Thanked: 4 times in 1 posts]

#409599

Mr Nhat have resolved issue don’t display title but function limit chars for content title do not apply for reply from admin. Anybody can let me know how can apply limit chars for reply from admin.
Thanks.

[Stork11 Friend Stork11Join date: March 2011Posts: 2273Downloads:0Uploads:142 Thanks: 55 Thanked: 431 times in 393 posts]

#409603

Hello mrfast,

I add the following line into “parseItems” function in “modules/mod_jaclatest_comments/helper.php” file (about line 152):
$item->contenttitle = empty($item->contenttitle) ? $item->content_title : $item->contenttitle;

It fixed the problem.

Please check and confirm the same.

Best regards.

[mrfast Friend mrfastJoin date: November 2010Posts: 100Downloads:0Uploads:8 Thanks: 5 Thanked: 4 times in 1 posts]

#409977

Modules ja_latest_comment have a big bug. It can not update link to articles when change menu name(include alias)

Example: http://zeolite2.fast.com.vn/test-layouts.html

When I change menu “Layouts” to “TEST Layouts” then all link(from comment) to these article have break.
Please view ticket #DYE-594-25131 and update and fix this bug as soon as possible.
Thanks

[Author]

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