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[titanrocks Friend titanrocksJoin date: August 2012Posts: 18Downloads:9Uploads:0 Thanks: 2 Thanked: 1 times in 1 posts]

#179881

Hey guys/gals,

Is there a quick fix to have the latest Jomsocial 2.6.2 work with JA Cloris? I’m receiving the usual blank screen on profile/preferences etc…

Someone mentioned earlier that one can copy over the default profile into the Jomsocial template profile but there was no instructions listed. I created a ticket with JomSocial and they stated it was the theme that caused it because we can revert to the default theme and everything works fine.

Thanks in advance for any assistance!

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#463983

Hi there,

Currently, we’re in progress of update JA Social template for the latest version of JomSocial, so that it may not work properly with this latest version 2.6.2.

In this directory: componentscom_communitytemplates:
– ‘default‘ folder is based file of jomsocial
-‘ja_social‘: our overridden folder for jomsocial

If there’s any page not work, please try to copy file from default folder to ja_social folder, clean cache and let me know what happen.

[titanrocks Friend titanrocksJoin date: August 2012Posts: 18Downloads:9Uploads:0 Thanks: 2 Thanked: 1 times in 1 posts]

#464060

I tried as suggested but it still shows up as a blank page when a user clicks on the edit profile or edit details page. All other pages work such as preferences, privacy etc.. When I mean blank page, it really is blank with no details on what the issue is.

I have changed the JomSocial template within the module itself and still the same error. As soon as I change it from any non-joomlart template the links work as desired.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#464066

Hi there,

You can try with turning Error Reporting on whether there is any error or not

[titanrocks Friend titanrocksJoin date: August 2012Posts: 18Downloads:9Uploads:0 Thanks: 2 Thanked: 1 times in 1 posts]

#465847

Still no luck. Does anyone else have issues like this? I’m lost and frustrated…

[titanrocks Friend titanrocksJoin date: August 2012Posts: 18Downloads:9Uploads:0 Thanks: 2 Thanked: 1 times in 1 posts]

#466133

Anyone else have this issue with the latest jomsocial? Like I stated before, they’ve stated twice it’s the template.

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#466184

Currently, we are busy with urgent task. We will upgrade JA Template support Jomsocial latest version on the next time. Thank you for your understanding.

[titanrocks Friend titanrocksJoin date: August 2012Posts: 18Downloads:9Uploads:0 Thanks: 2 Thanked: 1 times in 1 posts]

#467840

<em>@Ninja Lead 337048 wrote:</em><blockquote>Currently, we are busy with urgent task. We will upgrade JA Template support Jomsocial latest version on the next time. Thank you for your understanding.</blockquote>

When is next time? I need an update ASAP. I need to know if I should move on to a different Joomla vendor or not. Your support has been very poor in terms of updates to this critical issue.

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#467895

@titanrocks: If you have still upgrade latest JomSocial version you can use default on JomSocial component.

<blockquote>Admin area->JomSocial ->Template->switch back to default template</blockquote>

For the plan to update to latest JomSocial version, we will announce about that soon

[titanrocks Friend titanrocksJoin date: August 2012Posts: 18Downloads:9Uploads:0 Thanks: 2 Thanked: 1 times in 1 posts]

#468127

<em>@Ninja Lead 339412 wrote:</em><blockquote>@titanrocks: If you have still upgrade latest JomSocial version you can use default on JomSocial component.

For the plan to update to latest JomSocial version, we will announce about that soon</blockquote>

Ok, let me explain. I think many people are not understanding what I’m saying. I purchased an add-on, the add-on JomSocial. This allows my users to interact with each other. You can buy the module here http://www.jomsocial.com

The module DOES NOT work with any template created by joomlart. The module and the rest works fine with multiple other vendors including the default templates that come with Joomla. A ticket was created and they stated many many times that joomlarts template is the problem. I can reproduce this problem at will and tired of getting no where.

Please help as this has caused me to lose quite a bit of money for my business.

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#468156

@titanrocks: Because we have customized jomsocial run with JA Template. In best you send me URL and screenshot what error and expect on your site? We will help you out of.

[titanrocks Friend titanrocksJoin date: August 2012Posts: 18Downloads:9Uploads:0 Thanks: 2 Thanked: 1 times in 1 posts]

#469290

Still no help regarding this issue >:(

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#469353

I need to check the error directly on your site. Please send PM me with admin access and ftp account.

[titanrocks Friend titanrocksJoin date: August 2012Posts: 18Downloads:9Uploads:0 Thanks: 2 Thanked: 1 times in 1 posts]

#471486

I gave up a long time ago…

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#471511

Thanks for contacting to us. This is package ja_social template which supports jomsocial version 2.6.2, you can extract and copy my attachment file to this path below

components/com_community/templates

Remember backup old file

Or you can download “JA Jomsocial theme for Joomla 2.5 (649.5 KB)” on this path here http://www.joomlart.com/forums/downloads.php?do=cat&id=20334

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Attachments:

1. ja_social.zip

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