Latest JomSocial & JA Cloris

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Viewing 15 posts - 1 through 15 (of 15 total)
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  • titanrocks Friend
    August 12, 2012 at 8:55 pm #179881

    Hey guys/gals,

    Is there a quick fix to have the latest Jomsocial 2.6.2 work with JA Cloris? I’m receiving the usual blank screen on profile/preferences etc…

    Someone mentioned earlier that one can copy over the default profile into the Jomsocial template profile but there was no instructions listed. I created a ticket with JomSocial and they stated it was the theme that caused it because we can revert to the default theme and everything works fine.

    Thanks in advance for any assistance!

    Saguaros Moderator
    August 13, 2012 at 4:55 am #463983

    Hi there,

    Currently, we’re in progress of update JA Social template for the latest version of JomSocial, so that it may not work properly with this latest version 2.6.2.

    In this directory: componentscom_communitytemplates:
    – ‘default‘ folder is based file of jomsocial
    -‘ja_social‘: our overridden folder for jomsocial

    If there’s any page not work, please try to copy file from default folder to ja_social folder, clean cache and let me know what happen.

    titanrocks Friend
    August 13, 2012 at 1:09 pm #464060

    I tried as suggested but it still shows up as a blank page when a user clicks on the edit profile or edit details page. All other pages work such as preferences, privacy etc.. When I mean blank page, it really is blank with no details on what the issue is.

    I have changed the JomSocial template within the module itself and still the same error. As soon as I change it from any non-joomlart template the links work as desired.

    Saguaros Moderator
    August 13, 2012 at 1:55 pm #464066

    Hi there,

    You can try with turning Error Reporting on whether there is any error or not

    titanrocks Friend
    August 30, 2012 at 1:23 pm #465847

    Still no luck. Does anyone else have issues like this? I’m lost and frustrated…

    titanrocks Friend
    September 4, 2012 at 8:22 pm #466133

    Anyone else have this issue with the latest jomsocial? Like I stated before, they’ve stated twice it’s the template.

    Ninja Lead Moderator
    September 5, 2012 at 4:19 am #466184

    Currently, we are busy with urgent task. We will upgrade JA Template support Jomsocial latest version on the next time. Thank you for your understanding.

    titanrocks Friend
    September 23, 2012 at 3:04 am #467840

    <em>@Ninja Lead 337048 wrote:</em><blockquote>Currently, we are busy with urgent task. We will upgrade JA Template support Jomsocial latest version on the next time. Thank you for your understanding.</blockquote>

    When is next time? I need an update ASAP. I need to know if I should move on to a different Joomla vendor or not. Your support has been very poor in terms of updates to this critical issue.

    Ninja Lead Moderator
    September 24, 2012 at 3:44 am #467895

    @titanrocks: If you have still upgrade latest JomSocial version you can use default on JomSocial component.

    <blockquote>Admin area->JomSocial ->Template->switch back to default template</blockquote>

    For the plan to update to latest JomSocial version, we will announce about that soon

    titanrocks Friend
    September 25, 2012 at 5:53 pm #468127

    <em>@Ninja Lead 339412 wrote:</em><blockquote>@titanrocks: If you have still upgrade latest JomSocial version you can use default on JomSocial component.

    For the plan to update to latest JomSocial version, we will announce about that soon</blockquote>

    Ok, let me explain. I think many people are not understanding what I’m saying. I purchased an add-on, the add-on JomSocial. This allows my users to interact with each other. You can buy the module here http://www.jomsocial.com

    The module DOES NOT work with any template created by joomlart. The module and the rest works fine with multiple other vendors including the default templates that come with Joomla. A ticket was created and they stated many many times that joomlarts template is the problem. I can reproduce this problem at will and tired of getting no where.

    Please help as this has caused me to lose quite a bit of money for my business.

    Ninja Lead Moderator
    September 26, 2012 at 3:44 am #468156

    @titanrocks: Because we have customized jomsocial run with JA Template. In best you send me URL and screenshot what error and expect on your site? We will help you out of.

    titanrocks Friend
    October 6, 2012 at 12:42 pm #469290

    Still no help regarding this issue >:(

    Ninja Lead Moderator
    October 8, 2012 at 3:11 am #469353

    I need to check the error directly on your site. Please send PM me with admin access and ftp account.

    titanrocks Friend
    October 30, 2012 at 9:11 pm #471486

    I gave up a long time ago…

    Ninja Lead Moderator
    October 31, 2012 at 3:40 am #471511

    Thanks for contacting to us. This is package ja_social template which supports jomsocial version 2.6.2, you can extract and copy my attachment file to this path below

    components/com_community/templates

    Remember backup old file

    Or you can download “JA Jomsocial theme for Joomla 2.5 (649.5 KB)” on this path here http://www.joomlart.com/forums/downloads.php?do=cat&id=20334

    1. ja_social.zip
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This topic contains 15 replies, has 3 voices, and was last updated by  Ninja Lead 12 years ago.

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