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[Rob Hawthorn Friend Rob HawthornJoin date: September 2014Posts: 190Downloads:0Uploads:28 Thanks: 38 Thanked: 3 times in 1 posts]

#283392

<em>@amykf 89257 wrote:</em><blockquote>I did the quickstart. Everything looks fine. I added a new article with a new picture. The picture shows in the article but the thumbnail does not appear in Latest News and it doesn’t seem to have been generated. I have not had a problem with the Slideshow – the thumbnails there work fine. The thumbnails that came with the quickstart all display.

I did the changemod to 777 for my resized folder and the ones inside it. I’ve tried putting the picture in the stories folder and the stories/demo folder. Neither makes the new thumbnail appear. I even checked to see if the GD library was enabled – it is.

What am I doing wrong! It’s driving me crazy!

URL is http://www.cakespace.com</blockquote>

<em>@starlet 90047 wrote:</em><blockquote>I am having a similar problem.

My pictures on my slideshow are working perfectly but the thumbnails are not updating.
take a look at maim.cc/forum1

I have tried to change the permissions of my resized folder but keep getting the error. “Unable to change permission, file has different UID (101)”

This is a problem as i cant delete the thumbnails nor can i replace them with ones i have manually resized.</blockquote>

Amy, Scarlet,
I’ve got the same problem as you both the JA slideshow thumbnails aren’t displaying. From what I gather you have contacted support and one of you has changed templates and the other’s got it sorted.

It’s something to do with the permissions on the folders is it? Could you tell me where the “resized” folder is located because I can’t find it.

Another thing is don’t you feel incredibly frustrated by this? Because we’ve all bought something and we’re not getting the right level of service on it at all.

I’ve contacted support but they may as well have posted a letter to me because it would be a quicker solution to the one they’re providing……it is taking an absolute age for them to reply and it’s really annoying!

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