Viewing 5 posts - 16 through 20 (of 20 total)
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  • jcsanjurjo Friend
    #460750

    Hi @ninja Lead, in order to avoid language misunderstandings, I recorded a 2 minutes video script to explain you the situation. You can download it -or watch directly- here

    Sorry for the audio quality. Don’t know what is happen with my micro :-[

    Thank you again for your help

    joan carles

    Ninja Lead Moderator
    #460791
    jcsanjurjo Friend
    #460809

    Hei @ninja Lead, now it works!!! Thanks a lot for your help, now we can send our newsletters. Good job!!!

    joan carles

    jcsanjurjo Friend
    #461125

    Hi @ninja Lead, me again …

    I apologize for reopening the thread but I’ve noticed that sh404SEF module was disabled on my site, and I wonder if that (switching off sh404SEF) was what you did to solve my Acymailing newsletters links problem. Is that so?

    If so, I do not know how I can solve my problem or to turn for help:

    1. – With sh404SEF on, newsletters links work properly with Beez template (standard joomla) but do not work with JA Puresite
    2. – With sh404SEF off, the links work fine with the two templates

    Obviously, I need both functionalities (SEF and newsletters links) working as expected. My problem now is that I do not know who to ask for help. Acyba? sh404SEF developers? to Joomlart?

    Please I’ll be very grateful if you could guide me on what is happening. What do you think? is a Acyba problem? or sh404SEF maybe? Could you please write a brief diagnose of the problem, even your toughts, so that I can ask for help to Acyba or sh404SEF?

    Thanks again

    joan carles

    Ninja Lead Moderator
    #461287

    Hi Joan,

    Thanks for your contacting to us

    I have spent ectirely my time to check error on your site. I found error with this case.

    1) I disabled sh404 component
    2) Go to global config and setting with this link: http://easycaptures.com/fs/uploaded/600/2573681722.png
    3) Switch with default joomla template: http://easycaptures.com/fs/uploaded/600/2585977071.png
    4) Go back to front-end and Nostros->Newsletters->Tus Suscripciones is get error: http://easycaptures.com/fs/uploaded/600/8971345332.jpg

    Please check your hosting run with default joomla before integrate with another.

    I have tested JA Puresite template with default friendly URL joomla and sh404. I could not find error the same of your site.

    Regards

Viewing 5 posts - 16 through 20 (of 20 total)

This topic contains 20 replies, has 3 voices, and was last updated by  Ninja Lead 12 years, 4 months ago.

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