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[kroche Friend krocheJoin date: May 2009Posts: 7Downloads:0Uploads:0]

#141515

Is anyone using a ‘Live Support’ module on their site? If so – can you offer any recommendations?

Thanks.

[questbg Friend questbgJoin date: May 2008Posts: 1912Downloads:0Uploads:1 Thanks: 146 Thanked: 339 times in 197 posts]

#306088

Hi kroche

Best check out the live support extensions here:

http://extensions.joomla.org/extensions/clients/live-support

Read a few reviews and grab a couple to test!

Good Luck
Chris

[zyuong Friend zyuongJoin date: March 2007Posts: 37Downloads:0Uploads:7 Thanks: 2 Thanked: 3 times in 1 posts]

#322073

Hi,

I found out livezilla which is the open source live support system and it is nice to use and easy to install.

More info as below:

LiveZilla 3.1.8.3 – Freeware Live Help
LiveZilla, the Next Generation Live Help / Live Chat and Live Support System connects you to your website visitors. Use LiveZilla to provide Live Chats and monitor your website visitors in real-time. Convert visitors to customers – with LiveZilla!

Download LiveZilla 3.1.8.3 now…

visit their website on http://livehelp.livezilla.net/home/en/

enjoy.
steven.

[mihirc Friend mihircJoin date: December 2008Posts: 597Downloads:0Uploads:3 Thanks: 62 Thanked: 95 times in 39 posts]

#322077

Hello,

Yup i second Livezilla. It is amazing. The setup is not that difficult to understand, but it is a very very complex system. Even giving you the location of the person on a google map that you are talking to with.

And it is a very old extension, so its very well setup. and its HTML code can easily integrate with a Joomla site.

Mihir.

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