Joomla Templates Club 406,261 posts

[efficiency Friend efficiencyJoin date: October 2006Posts: 70Downloads:14Uploads:11 Thanks: 7 Thanked: 1 times in 1 posts]

#170901

Two Issues:
1) I changed the logo size. Everything works fine in Internet Explorer 8, but in Firefox, the logo is cut off around the middle.
2. Javascript error in Contact Us page, causing content page not to respond to clicks. Works fine in Firefox, but not in IE8

Site: http://dev.computicate.com/

[TomC Moderator TomCJoin date: October 2014Posts: 14077Downloads:58Uploads:137 Thanks: 948 Thanked: 3155 times in 2495 posts]

#425634

I took a look using both Chrome and FireFox, and in both cases the logo displayed fully (as I can only assume it’s supposed to).

Perhaps this might be an issue of particular setting configurations for your FireFox browser?

[tfosnom Friend tfosnomJoin date: October 2010Posts: 742Downloads:0Uploads:31 Thanks: 145 Thanked: 200 times in 94 posts]

#425637

<em>@efficiency 283955 wrote:</em><blockquote>Two Issues:
1) I changed the logo size. Everything works fine in Internet Explorer 8, but in Firefox, the logo is cut off around the middle.
2. Javascript error in Contact Us page, causing content page not to respond to clicks. Works fine in Firefox, but not in IE8

Site: http://dev.computicate.com/</blockquote>

I confirm in ff and ie it shows as expected, however i should advise I run a 32″ monitor and view at 1920 x1080 native. Perhaps if you set the page display to fluid by default it may expand enough to show on your system fully
Re JavaScript error in IE 8 I have IE 9; if your user base is mostly using ie 8 tell em to upgrade and supply a disclaimer saying ie 8 is a non std browser and you can’t support it but ie 9 is compatible etc.

I have in the past used the top panel module from ja social or extensions club to drop down both a disclaimer on load and visual links to the latest ie and ff etc.
Hope that gives you ideas

Shane

[efficiency Friend efficiencyJoin date: October 2006Posts: 70Downloads:14Uploads:11 Thanks: 7 Thanked: 1 times in 1 posts]

#425808

I have checked from another PC and confirm that the logo issue is just a local browser problem. I consider that resolved.

For the second issue with Javascript, a disclaimer is not really a very good solution if one considers that many users still depend on IE8 and that IE9 is not supported on Windows XP, still widely used. I would be surprised this is a new issue.

These are the error details: Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729)
Timestamp: Mon, 21 Nov 2011 21:15:23 UTC

Message: Could not get the type property. Invalid argument.
Line: 92
Char: 1142
Code: 0
URI: http://dev.computicate.com/index.php?jat3action=gzip&jat3type=js&jat3file=t3-assets%2Fjs3fd38.js

Message: Object doesn’t support this property or method
Line: 13
Char: 84582
Code: 0
URI: http://dev.computicate.com/index.php?jat3action=gzip&jat3type=js&jat3file=t3-assets%2Fjs3fd38.js

1 user says Thank You to efficiency for this useful post

1. tphmedia

[John Wesley Brett Moderator John Wesley BrettJoin date: July 2013Posts: 2142Downloads:17Uploads:26 Thanks: 175 Thanked: 645 times in 426 posts]

#425811

<em>@efficiency 283955 wrote:</em><blockquote>2. Javascript error in Contact Us page, causing content page not to respond to clicks. Works fine in Firefox, but not in IE8

Site: http://dev.computicate.com/</blockquote>

To begin with, what are you using for your Contact Us pages. It’s apparently a non-Joomlart, 3rd party component.
That will go a long way to determining what the issue is.

Thanks,
John.

[efficiency Friend efficiencyJoin date: October 2006Posts: 70Downloads:14Uploads:11 Thanks: 7 Thanked: 1 times in 1 posts]

#425826

I am not using a third-party component. It definitely comes with Joomlart and Joomla. Why do you say that JWBrett? Did you see anything to indicate this?

[efficiency Friend efficiencyJoin date: October 2006Posts: 70Downloads:14Uploads:11 Thanks: 7 Thanked: 1 times in 1 posts]

#425842

Don’t know how this was resolved but after doing updates here and there, the Javascript error disappeared and the contact component now works as expected. The issue was not a browser problem. I now have an issue where the module color in IE is different from Firefox for the first page. Firefox is the correct color pick. I will fix that somehow but I want to thank all those who replied here.

[John Wesley Brett Moderator John Wesley BrettJoin date: July 2013Posts: 2142Downloads:17Uploads:26 Thanks: 175 Thanked: 645 times in 426 posts]

#425928

I’m am not aware of a Contact Slider that came with Minisite…or produced by Joomlart at all. As the slide function was apparently what was causing the java error I was hoping it would be of benefit to find out whose slider you were using so we could troubleshoot.

I’m glad you have fixed the problem, and we all would benefit from knowing what it was that worked for you. As many of us work diligently to diagnose and hopefully correct your issue, it would be kind of you to provide the answer to the question you initially asked…so that we may all learn.

As for the Module Color in IE, please create a new thread…so that that discussion doesn’t become hidden under a “Logo Cutoff in Firefox…” title.

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