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[sidwillphd Friend sidwillphdJoin date: May 2010Posts: 19Downloads:0Uploads:1 Thanks: 6 Thanked: 1 times in 1 posts]

#172019

I have lost my blue-orange profile which I was using for my website: http://pbizr.org.

All the others are available and working.

How can I restore the blue-orange profile?

Thanks!

[khoand Friend khoandJoin date: February 2011Posts: 4500Downloads:0Uploads:179 Thanks: 169 Thanked: 1166 times in 1060 posts]

#430723

You login backend > extensions > template manager > ja_community_plus > Themes > Upload Package File section, choose file and install it

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Attachments:

1. blue-orange.zip

[sidwillphd Friend sidwillphdJoin date: May 2010Posts: 19Downloads:0Uploads:1 Thanks: 6 Thanked: 1 times in 1 posts]

#430726

Did as instructed, but did not work. Can see the blue-orange option, but it will not display in my website.

All the others work, however.

Another idea?

[khoand Friend khoandJoin date: February 2011Posts: 4500Downloads:0Uploads:179 Thanks: 169 Thanked: 1166 times in 1060 posts]

#430817

You try another way:
– You create a new folder: /opt/lampp/htdocs/communityplus17/templates/ja_community_plus/core/themes/blue-orange
– And extract my file to it.

[sidwillphd Friend sidwillphdJoin date: May 2010Posts: 19Downloads:0Uploads:1 Thanks: 6 Thanked: 1 times in 1 posts]

#430860

I am confused about this part: /opt/lampp/htdocs/

Where is that path?

Do I do this using my C-Panel?

[khoand Friend khoandJoin date: February 2011Posts: 4500Downloads:0Uploads:179 Thanks: 169 Thanked: 1166 times in 1060 posts]

#431215

I’m sorry about that. There is my mistake. The path I gave you is absolute path on my localhost. Right path is: /templates/ja_community_plus/core/themes/blue-orange

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#431301

Hi
Please update me your backend & ftp for a check. I got your ticket and following 🙂

Thank you

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#432581

Hi
Sorry , but have you solved your issue ? I have not yet received any your PM / update with FTP & backend access for checking 🙂

Thank you

[sidwillphd Friend sidwillphdJoin date: May 2010Posts: 19Downloads:0Uploads:1 Thanks: 6 Thanked: 1 times in 1 posts]

#432638

The problem persists. On my local computer, I cannot display the blue-orange profile, so I changed to the light blue one to display. However, on test computers, part of the blue-orange profile is displayed, but not the light blue.
Site: http://pbizr.org Please look at the site when clicking “View Site” and then look at it by simply bringing up the URL. (Access sent in separate e-mail) Two different profiles are displayed. If I could get the light blue one to work on all computers, I would be happy.
Thanks!

[sidwillphd Friend sidwillphdJoin date: May 2010Posts: 19Downloads:0Uploads:1 Thanks: 6 Thanked: 1 times in 1 posts]

#433007

Any help with my problem???

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#433073

Hi
There are some instruction and you can follow up / clearly root of issue:
<blockquote>- Location of profile files: In this directory you can see listing of profile files.

templates/ja_community_plus/core/etc/profiles/
Profile is a “package” of configurations.</blockquote>
<blockquote>
– Location of themes: In this directories is list of sub dirs. Each dir is a theme

templates/ja_community_plus/core/themes/blue-orange/
If you missed any themes here. You can get it from our template package or quickstart package and re-upload it into your website via FTP ( or template backend as @khoand already told you ).</blockquote>

– At backend to apply theme you can by Theme Settings under “Advanced Settings” of Profiles tab in Template backend.

Thank you

[sidwillphd Friend sidwillphdJoin date: May 2010Posts: 19Downloads:0Uploads:1 Thanks: 6 Thanked: 1 times in 1 posts]

#433102

Please re-read my last post. Your reply does not address the issue: Why do I see one profile (the light blue) on my computer, but when I check my site on other computers, a different profile (a black background, which I think is part of the blue-orange profile) on other computers? I have re-installed the blue-orange profile twice as recommended, but it does not correct the problem I have.

Can someone tell me why different profiles are displayed on different computers??? I have cleared the caches of all, and that does not solve the problem.

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