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[ceeyee Friend ceeyeeJoin date: July 2011Posts: 231Downloads:3Uploads:15 Thanks: 112 Thanked: 1 times in 1 posts]

#167637

Got error message when trying to send mail by the mail button in articles

Using Teline III V2
Quickstart Package with Sample Data
J1.6
on WAMP 2.1
WIN7 64bit

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[pavit Moderator pavitJoin date: September 2007Posts: 15749Downloads:199Uploads:2274 Thanks: 417 Thanked: 4028 times in 3778 posts]

#407397

Hi ceeyee

You have checked your sendmail path in Admin control panel Server Configuration – Mail function ? you’re on localhost

[ceeyee Friend ceeyeeJoin date: July 2011Posts: 231Downloads:3Uploads:15 Thanks: 112 Thanked: 1 times in 1 posts]

#408509

I sent you a PM with login details.
Would you mind taking a look at my configuration to see what the problem is?
Thank you very much.

[pavit Moderator pavitJoin date: September 2007Posts: 15749Downloads:199Uploads:2274 Thanks: 417 Thanked: 4028 times in 3778 posts]

#408538

Hi

I’ve changed the mailer method from “PHP Mailer” to “Sendmail” i have send email from articles and now it works fine

Let me know if you have other problems .

[ceeyee Friend ceeyeeJoin date: July 2011Posts: 231Downloads:3Uploads:15 Thanks: 112 Thanked: 1 times in 1 posts]

#408543

I apologize but it still doesn’t work for me.. Please see screen shot

The screen shot is taken from the mail function on
http://importantcharts.com/index.php/sport/football/115-1219606112

Would you mind taking a look?
Thank you.

[pavit Moderator pavitJoin date: September 2007Posts: 15749Downloads:199Uploads:2274 Thanks: 417 Thanked: 4028 times in 3778 posts]

#408551

Hi

Try to use new email address otherwise you’re seen by joomla like a spammer.

I’ve tested with 3 different mail addresses and the system has sent all 3.

1 user says Thank You to pavit for this useful post

1. ceeyee

[ceeyee Friend ceeyeeJoin date: July 2011Posts: 231Downloads:3Uploads:15 Thanks: 112 Thanked: 1 times in 1 posts]

#408556

This time it says “Email was sent successfully.”, but then I checked the email box.. nothing arrived.

A related question, do you know where the Contact Us emails are sent to?
I tried a few times, but I can’t get email in my main email address specified in the admin (which is a different email address than the one I used to test the mail form in articles. Neither one got any messages, even when it says “Thank you for your email.”).

In summary, it seems that I can’t receive emails (tried different email addresses) from either the mail icon in articles or the Contact us form, even when it says “mail sent”. Do you know why?

Thanks.

[asifak Friend asifakJoin date: November 2010Posts: 172Downloads:1Uploads:19 Thanks: 46 Thanked: 2 times in 1 posts]

#408663

sometimes, hosting servers are very slow to process emails, which may take like more than one hour to send emails. it happened to me.

1 user says Thank You to asifak for this useful post

1. ceeyee

[Phill Moderator PhillJoin date: February 2014Posts: 7013Downloads:40Uploads:77 Thanks: 917 Thanked: 2206 times in 1818 posts]

#408673

The script used to send mails is a very simple one which will work well but needs to be configured correctly. In this case if you have good host they will bee the best people to ask how you should set it up. They will also be able to check their logs to see if mails have actually been sent by the script and if they have whether they are getting blocked somewhere else.

1 user says Thank You to Phill for this useful post

1. ceeyee

[ceeyee Friend ceeyeeJoin date: July 2011Posts: 231Downloads:3Uploads:15 Thanks: 112 Thanked: 1 times in 1 posts]

#408795

I just forwarded this question to my host provider (Asmallorange).

They asked where in admin we can specify the receiving address for Contact Us. And I couldn’t find it.

Is it the admin main email address? Or do we need to set to something else somewhere in configuration?

Please advise.

Thank you.

[Phill Moderator PhillJoin date: February 2014Posts: 7013Downloads:40Uploads:77 Thanks: 917 Thanked: 2206 times in 1818 posts]

#408798

It is the email address in the global configurstion that you need to give them. This is the one you setup when you installed Joomla in the first place.

1 user says Thank You to Phill for this useful post

1. ceeyee

[ceeyee Friend ceeyeeJoin date: July 2011Posts: 231Downloads:3Uploads:15 Thanks: 112 Thanked: 1 times in 1 posts]

#408845

Is there a way to change this email address for the Contact US purpose? Is it through changing the address for the Super User user account?

Thanks.

[Phill Moderator PhillJoin date: February 2014Posts: 7013Downloads:40Uploads:77 Thanks: 917 Thanked: 2206 times in 1818 posts]

#408847

On the global configurstions page. WHatever you set the “Mail From “field to be will be used for the contact form. There are other contact forms available that allow you to specify different email addresses in thei back end but you need the make sure your mail is working as expected first. You have 3 options, sendmail, PHP Mail and SMTP. Your host will advise on what is best to use.

1 user says Thank You to Phill for this useful post

1. ceeyee

[ceeyee Friend ceeyeeJoin date: July 2011Posts: 231Downloads:3Uploads:15 Thanks: 112 Thanked: 1 times in 1 posts]

#408871

We set it to be SMTP and the email function in articles are working now.
But the Contact Us is not. We are receive nothing even when it says Email Sent.
Why?
I can send you the login details if you can check that for me?
Thanks.

[Phill Moderator PhillJoin date: February 2014Posts: 7013Downloads:40Uploads:77 Thanks: 917 Thanked: 2206 times in 1818 posts]

#408907

Sure, send them to me via PM. Please include a link to this thread in your PM

1 user says Thank You to Phill for this useful post

1. ceeyee

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