test
Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • aalisg Friend
    #205303

    Hello,

    We have a website running Joomla! 3.4.1 based on JA University template.

    When a user browse our homepages (https://www.aalisg.org/fr and https://www.aalisg.org/en ) using an IPad JA Slideshow Lite module does not display.

    Also, when a user browse any page of our website on a IPad except the homepages Megamenu does not display submenu items when mouseover menu items.

    We have a jquery error on our website (The page at ‘https://www.aalisg.org/…’ was loaded over HTTPS, but requested an insecure script ‘http://code.jquery.com/jquery-latest.min.js’. This request has been blocked; the content must be served over HTTPS.) which could be the cause of these problems even if it seems to be o.k. whith others devices and browsers.

    Can you help us to solve these problems?

    Regards

    Ninja Lead Moderator
    #565877

    Look at the screenshot below

    But I could not see the problem of you mentioned on iPad device. Please help me to check it again.


    1. IMG_20150406_145143
    aalisg Friend
    #565928

    Hello and thank you for your reply,

    Problems ocured on a IPad Air 2. Have you check the other problems on other pages than the homepages?

    Regards

    Ninja Lead Moderator
    #566030

    I do not have iPad Air 2 but I tested your site with iPad 2 and I could not get the problem you mentioned. Other pages are working fine on your site.

    aalisg Friend
    #567636

    Hello and thank you for your reply,

    In fact it seems we have the problems described below on IPAD and IPAD air 2 devices.

    1) If a user has not logged in, on the frontpage the slideshow displays and submenus display on menu parent items mouse hover and are clickable. But when a user browse any other page menus are blocked: submenus do not display on parent menu items mouse hover.

    2) If a user logs in submenu items do not dispay on mouse hover on parent menu items. Even items menu with no child submenus can not be cliked.

    Regards

    Ninja Lead Moderator
    #567713

    If possible, you can give me the screenshot and describe on that, I will help you to check it further. It’s very hard if I test it without clue.

    aalisg Friend
    #569118

    <em>@Ninja Lead 469571 wrote:</em><blockquote>If possible, you can give me the screenshot and describe on that, I will help you to check it further. It’s very hard if I test it without clue.</blockquote>

    OK, following your request, please find attached screenshot of website obtained on an ipad 2 but the problem is on all ipads.

    The problems are twofold:
    In unconnected mode
    1. Problem with the slideshow not showing
    The slideshow is showing only the first time on the home page of the english version. If you hit the “French flag” at the top right of the page, you will see that the slideshow doesn’t show.
    2. The submenu items can be shown and selected once only. Then the menus are blocked, only the “home” button works.
    In connected mode, it’s the same.

    Thank you for assistance


    1. IMG_2138
    Ninja Lead Moderator
    #569244

    I just checked directly on your site and I saw positions name and modules name assigned are not the same as our demo that’s why it could not get style like our demo. You see structure positions name in below screenshot and change it directly on your site.


    1. JA-University
    Ninja Lead Moderator
    #734333

    I just checked directly on your site and I saw positions name and modules name assigned are not the same as our demo that’s why it could not get style like our demo. You see structure positions name in below screenshot and change it directly on your site.

    aalisg Friend
    #569381

    Hello and thank you for your reply,

    The problem is I do not see very well what you mean on the image you posted: it is too small. Second, I just do not get what do you mean? What is the problem with these positions and modules names?

    Regards

    aalisg Friend
    #734470

    Hello and thank you for your reply,

    The problem is I do not see very well what you mean on the image you posted: it is too small. Second, I just do not get what do you mean? What is the problem with these positions and modules names?

    Regards

    Ninja Lead Moderator
    #569438

    My screenshot is full all positions on JA University template.

    I meant JA Slideshow Lite module assigned with difference slideshow position that’s it could not get css style with mobile device.

    You can have a look at the screenshot top positions here.


    1. Screen-Shot-2015-05-05-at-11.08.41
    Ninja Lead Moderator
    #734527

    My screenshot is full all positions on JA University template.

    I meant JA Slideshow Lite module assigned with difference slideshow position that’s it could not get css style with mobile device.

    You can have a look at the screenshot top positions here.

Viewing 13 posts - 1 through 13 (of 13 total)

This topic contains 13 replies, has 2 voices, and was last updated by  Ninja Lead 9 years, 7 months ago.

We moved to new unified forum. Please post all new support queries in our New Forum