Megamenu some times not displayed.

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Viewing 14 posts - 1 through 14 (of 14 total)
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  • 7of9 Friend
    March 16, 2015 at 12:07 pm #204718

    Hi,

    I have two strange problems with megamenu.
    1. Some times when we load the page in desktop and mobile, the megamenu is not displayed in English and French. I have no problem with the default language though. It is strange, because I have created template copies for those languages. Test URL (Some times the menu is showing): http://www.dogbows.gr/en
    2. After doing auto translate the search item in the French menu was not formated correctly. So far I have fixed the formating from the template megamenu several times, but it somehow reverts to the bad formating. The URL is: http://www.dogbows.gr/fr/boutique-fr-fr/all-categories-fr-fr and I a attaching a screen shot in order to see the problem,

    Please advise.

    1. FrenchMenu
    Adam M Moderator
    March 17, 2015 at 10:04 am #563400

    Hi @7of9,

    1. Here is the way to see the problem, just clear your browser cache / cookies and navigate here http://www.dogbows.gr/en, you won’t see the Main Menu for the first time. Next, try refresh your browser and you will see it appear.

    I checked your source code and see that look like CloudFlare breaks some JS code, please temporary disable it and recheck.

    2. Do you mean that menu item should stay on the same line as other items ?

    7of9 Friend
    March 17, 2015 at 11:35 pm #563479

    Hi @adam M ,

    1. This does not happen with Greek language, only with English and French. Are you sure it’s Cloudflare. I have a Cloudflare bypass. Instead of http://www.domain use direct.domain. I will also check it without it.

    2. I mean that I format the menu item with the magnifying glass, instead of the word search, like the rest of the languages and after a while it looses it. Please see how it should look like in the following picture:
    Wrong Format:

    Correct Format:

    Thanks again.

    1. SearchProblem
    2. SearchCorrect
    Adam M Moderator
    March 18, 2015 at 7:55 am #563534

    Hi @7of9,

    Please check attachment screenshot and you will see how your js code affected by Cloudflare.

    1. 3-18-2015-2-50-49-PM
    7of9 Friend
    March 18, 2015 at 7:24 pm #563634

    I see. I have turned off the rocket loader option. Could you please check again and see if it’s still effected?

    Thanks in advance. 🙂

    7of9 Friend
    March 19, 2015 at 6:05 am #563699

    BTW @adam M : Did you see my previous post? http://www.joomlart.com/forums/topic/megamenu-some-times-not-displayed/#post-563479
    About the 2nd issue with the wrong format?

    Thanks in advance.

    Adam M Moderator
    March 19, 2015 at 8:28 am #563721

    Hi @7of9,

    Please stay tuned while I’m investigating the problem for you.

    1 user says Thank You to Adam M for this useful post

    1. 7of9
    Adam M Moderator
    March 20, 2015 at 5:47 pm #563974

    Hi @7of9,

    I checked your site setting again and found a problem here, please recheck :

    1. Currently Main Menu >>> Home use template style JA_Hawkstore – Home

    2. Menu principal >>> D̩but use template style JA_Hawkstore РHome

    3. Extensions >>> Template Manager >>> JA_Hawkstore – Home >>> Navigation >>> Menu >>> Aide which means to use this menu as Megamenu which is wrong.

    So you will have to recheck your site configuration as below :

    1. Make sure the menu you linked in Navigation >>> Menu is a main menu, not another kind of menu

    2. In Template Manager >>> JA_Hawkstore – Default EN-GB >>> Menu Assignment >>> make sure you check all menu items related to English, then replicate the same to other languages.

    3. If you want to use different style for home page, make sure you must have 3 template styles, for example : JA_Hawkstore – Home (or Home EN-GB), JA_Hawkstore – Home EL-GR and JA_Hawkstore – Home FR-FR. Then assign them with appropriate menu for each language (see step 2)

    7of9 Friend
    March 20, 2015 at 11:59 pm #563996

    Thanks @adam M ,

    I made the modifications and I am currently testing it.
    I will keep you posted. 🙂

    7of9 Friend
    March 25, 2015 at 4:19 am #564490

    Unfortunately, the format the menu item with the magnifying glass, instead of the word search in French keeps breaking. I did all the modifications you suggested.

    Any ideas?

    Adam M Moderator
    March 25, 2015 at 8:37 am #564523

    Hi @7of9,

    I updated the Main Menu in French language for you, please have a look and let me know if it break again next time. I also found that Main Menu didn’t appear in English too so you might want to recheck.

    1 user says Thank You to Adam M for this useful post

    1. 7of9
    7of9 Friend
    March 25, 2015 at 1:01 pm #564562

    Hi @adam M ,

    I have checked again all the home menu items and they point to the right template language theme.

    I have updated the Main Menu in French language many times myself and it always keeps breaking. The last time took about a week. It;s the longest it lasted. It usually breaks within a couple of days. About the menu not appearing, I haven’t seen the symptom again so far. I will keep checking and keep you posted.

    Thanks for your help.

    7of9 Friend
    April 4, 2015 at 9:22 pm #565767

    Hi @adam M ,

    Any help on this would be greatly appreciated.

    Adam M Moderator
    April 6, 2015 at 3:34 am #565839

    Hi @7of9,

    Actually I didn’t find any clue that might cause the problem with search icon because as you can see, the setting is saved in database and you cannot change that unless you change this in database or there’s another administrator changed that.

    In this case, you can install LOGman to keep track of current site activities to see which is the cause of this matter.

    1 user says Thank You to Adam M for this useful post

    1. 7of9
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Viewing 14 posts - 1 through 14 (of 14 total)

This topic contains 14 replies, has 2 voices, and was last updated by  Adam M 9 years, 7 months ago.

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