Membership purchased but can't download - JoomlArt

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g89angel Friend

g89angel
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January 19, 2014 at 2:56 am #193855

Hello,

Just after sending a ticket I saw it was in maintenance, so I’ll post here my problem.

Recently I bought a JATC Standard Membership for 1 year but it’s not appearing in my user panel and I can’t download anything neither.

This is the transaction id: 88634530YX779792V
And the email account is the same of this account.

Ticket: #OSP-975-62888

TomC Moderator

TomC
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January 19, 2014 at 11:32 pm #518973

I have forwarded your issue onto the JoomlArt Sales/Business Department for review and further follow-up

Anonymous Moderator

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January 20, 2014 at 1:46 am #518979

Sorry I wasn’t able to reply to you earlier since we were off on weekends.

Your JATC Standard Membership 1 year is fully activated and ready to use now. The delay might be due to network/ technical issues or the payment gateway times out at the time you paid us. Please try to download our Joomla templates again at: http://www.joomlart.com/forums/downloads.php?do=cat&id=72
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This topic contains 3 replies, has 3 voices, and was last updated by Anonymous 10 years, 9 months ago.

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