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[aalisg Friend aalisgJoin date: February 2013Posts: 130Downloads:30Uploads:7 Thanks: 2]

#202346

Hello,

It seems that on mobile view the menu of our https://www.aalisg.org/fr website is allready displayed while there was no user action (click on “NAVIGATION” for example).

Can you help us to solve it ?

Regards

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#553922

Your question was a little difficult to understand. Perhaps a screenshot mock-up of what it is you are wanting to accomplish?

[aalisg Friend aalisgJoin date: February 2013Posts: 130Downloads:30Uploads:7 Thanks: 2]

#553972

hello and thank you for your reply,

Well, normally when a user loads the website on his mobile he should see this :

And only if he clicks on “NAVIGATION” the menu displays its items.

Now it seems there is a problem and when a user loads the website on his mobile he directly gets this :

like if he had clicked on “NAVIGATION”. So what I mean it is that items of the mobile menu are allready displayed which is very confusing.

Can you please help me to solve it ?

Regards.

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[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#554089

You can fix this problem with the solution below

Open both: templates/ja_university/css/layout-mobile-port.css and templates/ja_university/css/layout-mobile.css files and this rule


.ja-megamenu {
display: none !important;
}


Once done to clear cache from admin area

Let me know if it helps

[aalisg Friend aalisgJoin date: February 2013Posts: 130Downloads:30Uploads:7 Thanks: 2]

#554446

Hello and thank you for your reply,

I think you did not understand my request : I made your suggested changes and now I have no menus available what so ever on the homepage.

What I would like is what we had before our problem, i.e. a “NAVIGATION” button that you would press to access all menu items. I would like to recall that the problem that occured was an exhaustive list of all the menu items (no “NAVIGATION” button).

Regards

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#554498

My bad! pls help me to get rid of !important in both: templates/ja_university/css/layout-mobile-port.css and templates/ja_university/css/layout-mobile.css files in my solution above.

.ja-megamenu {
display: none ;
}

It will help you to fix the problem “Menu displays on mobile vie with no user action“

[aalisg Friend aalisgJoin date: February 2013Posts: 130Downloads:30Uploads:7 Thanks: 2]

#554628

Hello and thank you for your reply,

I did what you said and we still have the problem.

Regards

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#554688

I added js script to fix the problem directly on your site

Create templates/ja_university/js/menu/fix_menu.js file and add new rule


(function($){
$(document).ready(function(){
if ((window.innerWidth <= 800 && window.innerHeight <= 600) == true) {
$(".ja-megamenu").css("display","none");
}
});
})(jQuery);


Pls help me to check the problem on your site again

[aalisg Friend aalisgJoin date: February 2013Posts: 130Downloads:30Uploads:7 Thanks: 2]

#554770

Hello and thank you for your reply,

No, it does not help. The menu completely disappears with your fix. What we want is the original mobile menu that is to say a menu that you need to click on “NAVIGATION” to display it items.

Regards

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#554791

There are screenshot, I just tested directly on your site from mobile device

+ The first step without Menu displays on mobile view with no user action

+ The second step clicks into Navigation bar

I could not see the problem as you mentioned in #9th post

I also check with other mobile devices but I see the problem Menu displays on mobile view with no user action is fixed, you can check it again. Let me know if I misunderstand what did you expect?

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[aalisg Friend aalisgJoin date: February 2013Posts: 130Downloads:30Uploads:7 Thanks: 2]

#555711

Hello and thank you for your reply,

It is exactly what I was talking about. You matched my issue.

But strangely I tested the website on a IPhone 5, both homepage and “mentions léagles” page (french website footer menu) and I can not see any menu at all.

Please see screen captures I made to prove wath I say.

Have you cleared your browser cache before testing my website ?

French homepage :

Mentions légales page :

By the way I see that languages flags icons are strangelly displayed.

Can you please be so kind to test again my website on cleared-cache mobile browser ?

Regards

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[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#555887

@aalisg: This bug is very strange on iPhone devices, it doesn’t load js scrip on mobile and the menu and slideshow are not working too.

I just rollback all code and css styles have been changed on your site like as before that. I need FTP account of your site. I will re-check it again.

[aalisg Friend aalisgJoin date: February 2013Posts: 130Downloads:30Uploads:7 Thanks: 2]

#556083

Hello and thank you for your reply,

Where (e-mail, Joomlart ticket support,…) can I send you admin credentials ?

Regards

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#556278

<em>@aalisg 454192 wrote:</em><blockquote>Hello and thank you for your reply,

Where (e-mail, Joomlart ticket support,…) can I send you admin credentials ?

Regards</blockquote>

You can click on my username in the forum and give me FTP account of your site via private message.

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[aalisg Friend aalisgJoin date: February 2013Posts: 130Downloads:30Uploads:7 Thanks: 2]

#556309

Hello and thank you for your reply,

Done. Please check inbox.

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