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[billo0071 Friend billo0071Join date: November 2016Posts: 32Downloads:30Uploads:2 Thanks: 3 Thanked: 3 times in 3 posts]

#1031275

Menus work fine on android and pc but ipad they are not clickable.
http://1clicksolutions.ca/new/index.php/en/

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1031371

Hi,

It’s weird, could you share the login info of your site so I will take a look?

[billo0071 Friend billo0071Join date: November 2016Posts: 32Downloads:30Uploads:2 Thanks: 3 Thanked: 3 times in 3 posts]

#1031483

This reply has been marked as private.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1031812

There seems to be problem of Text Separator menu item type in iPad device specific so you can’t click. I will pass to the team for further checking.

[billo0071 Friend billo0071Join date: November 2016Posts: 32Downloads:30Uploads:2 Thanks: 3 Thanked: 3 times in 3 posts]

#1033007

What is happening with this issue? Before I was told that the only way to open subemnus was if the parent was just a text separator, which is not correct as I have many rockethteme templates where submenu works even if the parent is not a text separator menu item. Now whole menu does not work on apple devices, I am almost ready to make this site live but I need the menu system fixed.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1033072

Hi,

The team is working on it and it will be fixed pretty soon.

Pls stay tuned.

Regards

[billo0071 Friend billo0071Join date: November 2016Posts: 32Downloads:30Uploads:2 Thanks: 3 Thanked: 3 times in 3 posts]

#1035249

I reported this issue 2 weeks ago and still no fix. When can I expect this issue to be fixed?

[billo0071 Friend billo0071Join date: November 2016Posts: 32Downloads:30Uploads:2 Thanks: 3 Thanked: 3 times in 3 posts]

#1035538

I thought if we paid for builder we would get priority support, what happened? I also can’t believe that no one else is complaining about this issue.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1035999

This is weird issue, let me ping the team again. Pls stay tuned.

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