Joomla Templates Club 406,261 posts

[christofferl Friend christofferlJoin date: January 2011Posts: 233Downloads:30Uploads:101 Thanks: 21 Thanked: 2 times in 1 posts]

#159346

I have big problems appearing in the menu. After adding a 3rd level to the menu I got the following error. See attached images.

Regardless if I unpublish or remove menu items, they are still present in the menu.

I also get the error when trying to add och change a menu item.

Please let me know what to do :confused:

If I can not solve this I must revert to my latest backup :((

---

Attachments:

1. 
2. 
3. 

[Sherlock Friend SherlockJoin date: September 2014Posts: 11453Downloads:0Uploads:88 Thanks: 221 Thanked: 2478 times in 2162 posts]

#373998

Dear christofferl,

You can submit a ticket into out ticket system,give us your admin account as well as the FTP info for further checking on this issue.

[christofferl Friend christofferlJoin date: January 2011Posts: 233Downloads:30Uploads:101 Thanks: 21 Thanked: 2 times in 1 posts]

#374208

OK I will do it immediately!

My work is on hold until this bug is fixed as it is affecting the menus a lot.

So, please have a look at it at your earliest convenience :-*

[jeffrey77 Friend jeffrey77Join date: January 2011Posts: 26Downloads:0Uploads:2 Thanked: 5 times in 1 posts]

#374218

christofferl, this is not a bug.
You must have not set in Menu item–>Parameters (JA Extended)—>Group to yes.

[christofferl Friend christofferlJoin date: January 2011Posts: 233Downloads:30Uploads:101 Thanks: 21 Thanked: 2 times in 1 posts]

#374221

Hi jeffrey77, thanks for looking into this. However, I am not sure I understand completely. I think all menu item parameters är OK …or?

See the attached images

---

Attachments:

1. 
2. 
3. 

[jeffrey77 Friend jeffrey77Join date: January 2011Posts: 26Downloads:0Uploads:2 Thanked: 5 times in 1 posts]

#374223

did you set “Our solution” Group to yes?

[christofferl Friend christofferlJoin date: January 2011Posts: 233Downloads:30Uploads:101 Thanks: 21 Thanked: 2 times in 1 posts]

#374224

The Group parameter is set to “no”. See attached image

---

Attachments:

1. 

[jeffrey77 Friend jeffrey77Join date: January 2011Posts: 26Downloads:0Uploads:2 Thanked: 5 times in 1 posts]

#374226

so that is the problem. set it to yes.

[christofferl Friend christofferlJoin date: January 2011Posts: 233Downloads:30Uploads:101 Thanks: 21 Thanked: 2 times in 1 posts]

#374228

Unfortunately, this has no effect :((

I still do not see the submenu and I still get the PHP error

I am desperate in finding a solution, I will try anyting.

---

Attachments:

1. 

[jeffrey77 Friend jeffrey77Join date: January 2011Posts: 26Downloads:0Uploads:2 Thanked: 5 times in 1 posts]

#374230

try top menu—->tools—->clean cache

if still can not, access your ftp, find /public_html/cache/ directory, delete anything inside.

[christofferl Friend christofferlJoin date: January 2011Posts: 233Downloads:30Uploads:101 Thanks: 21 Thanked: 2 times in 1 posts]

#374231

Believe me, I have cleaned and cleaned and I am using several browsers as well as an other PC and an IPad to check this. Still PHP error and still menu not doing as I want 🙁

[jeffrey77 Friend jeffrey77Join date: January 2011Posts: 26Downloads:0Uploads:2 Thanked: 5 times in 1 posts]

#374234

if still can not, access your ftp, find /public_html/cache/ directory, delete anything inside.

[christofferl Friend christofferlJoin date: January 2011Posts: 233Downloads:30Uploads:101 Thanks: 21 Thanked: 2 times in 1 posts]

#374236

Ok, so I did that as well. Same error I am afraid. :confused:

[christofferl Friend christofferlJoin date: January 2011Posts: 233Downloads:30Uploads:101 Thanks: 21 Thanked: 2 times in 1 posts]

#374965

I have moved to a new host and the errors are gone. :laugh:

[Author]

Posts