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[Adam M Moderator Adam MJoin date: May 2014Posts: 5159Downloads:33Uploads:66 Thanks: 95 Thanked: 1271 times in 1235 posts]

#755459

Hi @designsedge,

I checked your site and see that some menu items are set for Registered only, which mean they won’t display if users are not logged in, please recheck.

[designsedge Friend designsedgeJoin date: October 2007Posts: 17Downloads:34Uploads:1 Thanks: 1]

#756480

I am certain that it is not that – see the conditioning page, it is public –

The menu is not being called by the layout.

[Adam M Moderator Adam MJoin date: May 2014Posts: 5159Downloads:33Uploads:66 Thanks: 95 Thanked: 1271 times in 1235 posts]

#756513

Hi @designsedge,

You can check the attachment screenshot, all sub-level menu items are set with Registered access level, therefore no drop-down submenu will be displayed.

[designsedge Friend designsedgeJoin date: October 2007Posts: 17Downloads:34Uploads:1 Thanks: 1]

#756571

Adam – logged in or as guest, the menu in JASocial on the conditioning page is not showing at all.

Let me clarify, I copied the portfolio layout (and other files) to the JA Social folder, set up a portfolio layout, set it to that menu item.
(The layout was copied from Purity III template).

The issue is that the menu doesn’t load at all, it’s as if the layout file doesn’t call for the menu to be placed on the page, regardless of permissions.

Below are screenshots, as a guest, as a user and of the other pages loading the menu correctly.

Hope this clarifies things – it’s not a permission error, it’s that the template file was made for Purity III and not for JA Social, so trying to piece them together.

[Adam M Moderator Adam MJoin date: May 2014Posts: 5159Downloads:33Uploads:66 Thanks: 95 Thanked: 1271 times in 1235 posts]

#756623

Hi @designsedge,

Look like you customized the Portfolio layout in Purity and the main menu somehow is lost during that process. Please see attachment file for different between your layout and original Purity layout.

[designsedge Friend designsedgeJoin date: October 2007Posts: 17Downloads:34Uploads:1 Thanks: 1]

#759479

For those of you seeking an answer, here it is – the templates in purity iii have a different call to render the menu.

You have to add a line of code between the header/body calls:

<?php $this->loadBlock('mainnav') ?>

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