Hi all,
I made the misstake to upgrade to j 1.7, now i cant see the site. Only a blank page.
Using Rasite template.
Urgent help needed!! Suggestions?
/ Z
jneubauer
Friend
Could you provide us with a domain or admin login to look at it and see what is missing?
If you’d like you should be able to submit a support ticket for help with us there!
TomC
Moderator
<em>@zentering 260423 wrote:</em><blockquote>Hi all,
I made the misstake to upgrade to j 1.7, now i cant see the site. Only a blank page.
Using Rasite template.
Urgent help needed!! Suggestions?
/ Z</blockquote>
The actual problem is that JA Rasite is not (yet) compatible with J1.7.
It’s always a wise idea to check the particular template and/or extension information before running to upgrade to the “new shiny toy” —> The SMART & SENSIBLE Way To Upgrade
Fortunately, there are a couple of ways you can try to fix and/or recover from this . . . . .
1. See this information regarding JA’s T3 Framework Hotfix for Joomla 1.7
or
2. Chances are your MySQL database(s) are safe and sound within your phpMyAdmin – which you should be able to easily access through your webhost CPanel. What you can do BACK-UP your MySQL databases (save them to a folder on your desktop) and then clear out your former template installation (including dropping/deleting your former databases) and RE-INSTALL using a fresh installation. Re-establish your databases through your MySQL database wizard (through your webhost CPanel) and then import your backed-up database tables into the re-established databases. At that point, things should be back to normal for you. (I’ve actually performed these exact steps twice – both successfully).
This topic contains 3 replies, has 3 voices, and was last updated by TomC 13 years, 1 month ago.
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