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[openeyemedia Friend openeyemediaJoin date: December 2012Posts: 11Downloads:0Uploads:1 Thanked: 1 times in 1 posts]

#185644

Hi there,
For some reason the CSS stylesheets aren’t loading for my site http://www.documentaryphotoreview.com on mobile devices using a 3G data network. So all people see are text links, images and text in an ‘unstructured’ form – which is a real mess and so they can’t interact with the site.

Everything is fine when using Wifi.

I was wondering if there is something preventing the CSS from loading properly, and if so what can I do to resolve it, as a high percentage of my visitors use mobile devices?

Thanks in advance for your help.

Kind regards,
Chris

[openeyemedia Friend openeyemediaJoin date: December 2012Posts: 11Downloads:0Uploads:1 Thanked: 1 times in 1 posts]

#485899

So I discovered that in Chrome on the iPhone, when you select ‘Request Desktop Site’, I got the proper styled site mobile site.
So how can disable the use of the mobile style sheets, which aren’t being loaded properly
Please can someone help me get to the bottom of this?!
Thanks in advance for your help.
Chris

[phong nam Friend phong namJoin date: May 2015Posts: 3779Downloads:1Uploads:587 Thanks: 499 Thanked: 974 times in 888 posts]

#485987

Hi Openeyemedia,

In order to disable the use of mobile style sheets, you need to go to Administrator >> Extensions >> Template Manager >> Current JA Wall style >> Layouts tab >> Edit your current layout >> Remove lines:


<file media="only screen and (max-width:719px)">css/layout-mobile.css</file>
<file media="only screen and (max-width:479px)">css/layout-mobile-port.css</file>
<file media="only screen and (min-width:720px) and (max-width: 985px)">css/layout-tablet.css</file>


Then Save. Pls inform me your result.

Regards,
—
Leo

[openeyemedia Friend openeyemediaJoin date: December 2012Posts: 11Downloads:0Uploads:1 Thanked: 1 times in 1 posts]

#486204

Hi Leo,
Thanks for getting back to me.

Doing the above ensures styling, but is unsuitable for the mobile – it keeps the sidebar active, so the main content is squeezed into the remaining space. The menu is maintained as well, so it’s spread over a couple of lines.

So not a viable solution I’m afraid.

Were you able to replicate my issue at all?

Kind regards,
Chris

[phong nam Friend phong namJoin date: May 2015Posts: 3779Downloads:1Uploads:587 Thanks: 499 Thanked: 974 times in 888 posts]

#486246

Hi openeyemedia,

For your issue, pls take backup and upgrade your site to JA Wall latest version 1.0.8. by default, the sidebar modules on our template will be automatically hidden on mobile view.

Regards,
—
Leo

[openeyemedia Friend openeyemediaJoin date: December 2012Posts: 11Downloads:0Uploads:1 Thanked: 1 times in 1 posts]

#486603

Hi Leo
I’m afraid I’ve already updated to the latest version. The image shows what it looks like on the phone, and the issue I’ve been describing.
Thanks

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[tfosnom Friend tfosnomJoin date: October 2010Posts: 742Downloads:0Uploads:31 Thanks: 145 Thanked: 200 times in 94 posts]

#486615

<em>@openeyemedia 364612 wrote:</em><blockquote>Hi Leo
I’m afraid I’ve already updated to the latest version. The image shows what it looks like on the phone, and the issue I’ve been describing.
Thanks
</blockquote>

Just butting in here, there is some filter in many 3G i.s.p s that prevent the rendering of some css generated buttons. I am on 3g wireless and using a desktop computer, I have problems with css based button generation, I do not use phones etc to connect so shouldn’t be affected by any responsive crap. It’s so bad I cannot even restore an akeeba backup from the web because the start button isn’t rendered therefore nothing to click. I’m in contact with my isp who are pretty useless LOL to see what happened.

I also notice this happens since AT@T and others chose to flood every web page by injecting their bmi script redirecting via http://1.2.3.4.com to load an accellerator to render pages faster.mind you I have set a blocker in firefox to stop that loading using block site plus, while it hasn’t solved my problem, sites actually load much faster

More on this google info on 1.2.3.4.com
Some interesting comments re: isp proxys and js injections are found here.

a thread here discusses it.

From the norton av help page re this

Cheers Shannon

1 user says Thank You to tfosnom for this useful post

1. phong nam

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#487309

I tried to check with link your mention on mobile device: Samsung Galaxy S3 and Samsung Note II, see the screenshot

and

You need to check your network again.

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