test
Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • L John Friend
    #167300

    When I log onto my site via a mobile phone, both site logo image and sitename text appears one above the other.

    This only happens with mobile logins. I would like the logo only to appear.

    I would also like to put some space between the menu items (mobile only).

    Any ideas?

    Blaine Friend
    #405748

    Hi ljohn,
    May we please get the site URL?
    Thanks!

    L John Friend
    #405753

    <em>@Blaine 259098 wrote:</em><blockquote>Hi ljohn,
    May we please get the site URL?
    Thanks!</blockquote>

    http://www.theramblerstales.com

    Blaine Friend
    #405758

    Hi ljohn,
    Please be so kind as to check that in the TEMPLATE PARAMS you have ‘iphone’ set as mobile. And also please turn off your CSS compression until we get it diagnosed.
    Thanks!

    L John Friend
    #405759

    <em>@Blaine 259111 wrote:</em><blockquote>Hi ljohn,
    Please be so kind as to check that in the TEMPLATE PARAMS you have ‘iphone’ set as mobile. And also please turn off your CSS compression until we get it diagnosed.
    Thanks!</blockquote>

    use the development site for testing; compression and buffering is turned off
    Iphone = iphone
    handheld = handheld
    android = handheld
    http://dev.theramblerstales.com

    Blaine Friend
    #405802

    Hi ljohn,
    Can you confirm that CSS compression is off please?
    Thanks

    L John Friend
    #405809

    <em>@Blaine 259175 wrote:</em><blockquote>Hi ljohn,
    Can you confirm that CSS compression is off please?
    Thanks</blockquote>

    Blaine,
    CSS compression is turn off on the dev system.

    http://dev.theramblerstales.com

    Blaine Friend
    #406159

    Hi ljohn,
    I have just viewed the site and all I see the is the text logo not a logo AND text aboveit.
    Could it be the cache on the iPhone needs to be cleared??
    Thanks

    L John Friend
    #406201

    <em>@Blaine 259641 wrote:</em><blockquote>Hi ljohn,
    I have just viewed the site and all I see the is the text logo not a logo AND text aboveit.
    Could it be the cache on the iPhone needs to be cleared??
    Thanks</blockquote>

    Blaine,
    I am viewing it from a Samsung phone.
    The Handheld profile is being used for that phone.

    So it seems that the Iphone is working, but the issues that I am seeing is with the handheld profile.

    Blaine Friend
    #406538

    Hi ljohn,
    Can you confirm the settings to all be changed to iPhone for ALL of the devices and see if that clears it up. Mobile does not seem to be engaged.
    Thanks!

    L John Friend
    #406615

    <em>@Blaine 260128 wrote:</em><blockquote>Hi ljohn,
    Can you confirm the settings to all be changed to iPhone for ALL of the devices and see if that clears it up. Mobile does not seem to be engaged.
    Thanks!</blockquote>

    Blaine,
    I changed the handheld devive to Iphone last night
    That worked by not showing the logo; it only showed the text.

    The layout however is different from the Handheld one.

    L John Friend
    #406965

    <em>@ljohn 260230 wrote:</em><blockquote>Blaine,
    I changed the handheld devive to Iphone last night
    That worked by not showing the logo; it only showed the text.

    The layout however is different from the Handheld one.</blockquote>
    Blain, The info above is not correct.
    My initial login with the profile set to Iphone did not show the logo.
    after a series of test the logo is now showing; I thing it was a buffering issue.
    (so the logo is also showing when mobile device is set to Iphone

Viewing 12 posts - 1 through 12 (of 12 total)

This topic contains 12 replies, has 2 voices, and was last updated by  L John 13 years, 4 months ago.

We moved to new unified forum. Please post all new support queries in our New Forum