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Saguaros Moderator
Saguaros
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August 22, 2017 at 3:50 am #1057821Hi,
You can share the credentials of your site: URL, Admin account so I will take a look.
August 22, 2017 at 4:39 pm #1057968This reply has been marked as private.Saguaros ModeratorSaguaros
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August 23, 2017 at 4:46 am #1058064Hi,
It’s confirmed to be an issue of Header 3 block in mobile view, the team is working on it and will update pretty soon. Pls stay tuned.
September 2, 2017 at 7:24 pm #1060022I am also having a major problem with the mobile menu when using JA Builder. And since I can’t get JA Builder to work with any of the templates I purchased, I need it to work. When will it be fixed?
September 2, 2017 at 11:56 pm #1060037The mobile menu issue exists in my site no matter which header block I use – it’s not just block 3 that is a problem. I need some help with this ASAP!
Saguaros ModeratorSaguaros
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September 5, 2017 at 3:59 am #1060346Hi,
It’s fixed already and will be released in new version of this template.
September 5, 2017 at 5:33 pm #1060520Just exactly when will the new release of your templates be available? I need this fixed now.
Saguaros ModeratorSaguaros
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September 6, 2017 at 4:32 am #1060654I can’t give exact date of the release, kindly follow our blog post.
In the meantime, you can try with other types of Header block.
September 11, 2017 at 6:48 pm #1061445I have tried every one of the header blocks, and the issues is on ALL of them. Please actually read what I post and you would have read that fact.
Saguaros ModeratorSaguaros
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September 12, 2017 at 4:49 am #1061574You can check a demo test site here, other header blocks still work fine: http://bccc593dcd73f.demo.builder.joomlart.com/
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September 12, 2017 at 1:27 pm #1061632I have the same problem. Not sure what header block I am using – its the only header with social icons on the right side.
Saguaros ModeratorSaguaros
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September 13, 2017 at 7:43 am #1061721Could you share the credentials of your site so I can check?
September 13, 2017 at 7:47 pm #1061913One more time, I have tried EVERY SINGLE one of your headers and the problem exists on ALL of them!!!!!!!!!
Saguaros ModeratorSaguaros
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September 14, 2017 at 3:17 am #1061986Hi,
The new version 1.1.0 has been released, you can try to backup and update this version, then test again.
And let me know if problem still persists. I’ve tested with various header blocks and it looks fine.
Regards
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This topic contains 17 replies, has 4 voices, and was last updated by Saguaros 7 years, 2 months ago.
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