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[kazem66 Friend kazem66Join date: April 2008Posts: 9Downloads:0Uploads:0]

#149404

Domain: http://www.adabialjouf.com

The mobile virsion is not working the way it should be. I ckecked it in mobile phone and it shows blanck page. When you check it in IE you can see the menue and the log in are not working.

Please help

Best

[histeriks Friend histeriksJoin date: December 2009Posts: 285Downloads:0Uploads:3 Thanks: 16 Thanked: 114 times in 87 posts]

#335719

kazem66;168777Domain: http://www.adabialjouf.com

The mobile virsion is not working the way it should be. I ckecked it in mobile phone and it shows blanck page. When you check it in IE you can see the menue and the log in are not working.

Please help

Best

Hi kazem66,

i see some differences between your and demo website,
seems like you have 0 pixels height set to ja-toolbar-main div, and, you have height: 232px set to ja-overlay.
Can you try to remove those parameters and see how it behaves then?

Good luck 🙂

[kazem66 Friend kazem66Join date: April 2008Posts: 9Downloads:0Uploads:0]

#335740

<em>@histeriks 168796 wrote:</em><blockquote>Hi kazem66,

i see some differences between your and demo website,
seems like you have 0 pixels height set to ja-toolbar-main div, and, you have height: 232px set to ja-overlay.
Can you try to remove those parameters and see how it behaves then?

Good luck :)</blockquote>
Histeriks
Thank you so much
I moved the height in ja-toolbar-main it didnt work
I don’t see any height in ja-overlay in iphone.css

Best

[kazem66 Friend kazem66Join date: April 2008Posts: 9Downloads:0Uploads:0]

#335871

Any one can help please

[drawdan Friend drawdanJoin date: March 2010Posts: 5Downloads:0Uploads:0 Thanks: 2]

#336039

I have noticed this too on a Kyanite II site that I am currently assembling (which is not yet public).

The Menu button does not work at all when viewed in IE, Firefox or Safari. Rendering problems are seen with the Login and Search buttons as well.

The behaviour is repeated on the JA Kyanite II Demo.

[magicbag Friend magicbagJoin date: May 2006Posts: 82Downloads:0Uploads:5]

#337485

Can someone from JA look into this? I sold the mobile ability to my client now I see that it does not work for this template… Not even in your own demo!!! Come’on guys… a little quality control in needed here.

[histeriks Friend histeriksJoin date: December 2009Posts: 285Downloads:0Uploads:3 Thanks: 16 Thanked: 114 times in 87 posts]

#337542

Please, replace ja.template.helper.php located in libs directory of your template, with attached file.

Please, keep in mind that this is just a temporary solution, until the official patch is published.

Good luck 🙂

---

Attachments:

1. ja.template.helper.php_.zip

[magicbag Friend magicbagJoin date: May 2006Posts: 82Downloads:0Uploads:5]

#337618

Thank you for addressing this problem.

I have replace the file but this seems to only fix some of the issues. The Search now shows up correctly but the login does not show in the overlay and the menu still does nothing.

Mike

[magicbag Friend magicbagJoin date: May 2006Posts: 82Downloads:0Uploads:5]

#337625

One other problem with the suggested fix, the main menu in the top horizontal position no longer displayed until I replaced the original php file.

[magicbag Friend magicbagJoin date: May 2006Posts: 82Downloads:0Uploads:5]

#338632

Hello, is there any update on this problem with your template? I’m about to use this template on another site and it needs to be mobile compliant.

Thank you.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#339394

Dear magicbag!

Can you please give me the link to your site and the snapshort on the issue?

THanks

[magicbag Friend magicbagJoin date: May 2006Posts: 82Downloads:0Uploads:5]

#341003

REALLY????

As I mentioned, the problem is also happening on the JoomlArt Demo Site at: http://templates.joomlart.com/ja_kyanite/

But here is my site: http://www.savelacourts.com/

As far a screen shots… how do you suggest I represent the fact that when you click on the menu button, nothing happens???

PLEASE ADDRESS THIS ISSUE.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#341180

Dear magicbag!

This is a bug of the template,

http://pm.joomlart.com/browse/JATCKYANITEII-61
Our dev will fix this issue, please give us some time

Thanks

[drawdan Friend drawdanJoin date: March 2010Posts: 5Downloads:0Uploads:0 Thanks: 2]

#355422

Okay, we’ve been patient. It’s been over 6 months since this was mentioned.

Is there a fix for this?

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#355474

<em>@drawdan 193880 wrote:</em><blockquote>Okay, we’ve been patient. It’s been over 6 months since this was mentioned.

Is there a fix for this?</blockquote>

i’m sorry, the bug is not fixed, our developers had a mistaken in detecting this bug, i have re open the issue our developers fix it
Thanks

[Author]

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