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chicat Friend
chicat
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February 22, 2017 at 2:54 pm #1012899At first the entire template disappeared on the desktop version of the site, but I made some updates and cleared the cache and it was okay again, but when I checked the mobile version of the site today I discovered that the mobile version no longer works. HELP!!!
Pankaj Sharma ModeratorPankaj Sharma
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February 23, 2017 at 2:37 am #1012975Hi
I checked your site in mobile view and it fine : http://prntscr.com/ec9jsy
Can u check it again?chicat Friendchicat
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February 24, 2017 at 3:05 pm #1013380Every time I try on a mobile phone (Android) the screenshot looks identical to the one I previously uploaded. I’ve checked again and there is certainly a problem. It was previously working okay. Can you help?
Pankaj Sharma ModeratorPankaj Sharma
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February 24, 2017 at 5:05 pm #1013406Hi
Your site is baes on Older framework jat3v2 and still using Joomla.2.5 .
The older JAT3v2 vased template support this type of view in mobile can u post how it looks before. Because in JAT3v2 you only have very less content to show and u can not customize too much like in T3.
I also not able access you site admin panel.PS: I suggest you to move on T3 framework JA University and Latest Joomla.
chicat Friendchicat
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February 24, 2017 at 5:49 pm #1013420Prior to the recent problem, it looked just like it did in your screenshot.
BTW, does Joomlart offer services to transition to the latest version of Joomla?
chicat Friendchicat
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February 24, 2017 at 10:10 pm #1013441I’m trying to update the user name and password. The one I put in originally don’t work and I want to modify it to ones that do but I can’t figure it out. How do I modify the info so that you can get into my site’s administration panel? Thanks.
Pankaj Sharma ModeratorPankaj Sharma
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February 25, 2017 at 12:56 pm #1013535This reply has been marked as private.chicat Friendchicat
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February 27, 2017 at 5:28 pm #1013921This reply has been marked as private.Pankaj Sharma ModeratorPankaj Sharma
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February 28, 2017 at 1:20 am #1013986Hi
I disabled the android view from T3 options and set it to default: http://prntscr.com/ee8718
Now it’s showing me fine in my cell phone.Please check.
Regards
chicat Friendchicat
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February 28, 2017 at 6:05 pm #1014238This reply has been marked as private.Pankaj Sharma ModeratorPankaj Sharma
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March 1, 2017 at 1:37 am #1014273This reply has been marked as private.AuthorPostsViewing 11 posts - 1 through 11 (of 11 total)This topic contains 10 replies, has 2 voices, and was last updated by Pankaj Sharma 7 years, 8 months ago.
We moved to new unified forum. Please post all new support queries in our New Forum
Mobile version of the site doesn't work
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