Viewing 11 posts - 1 through 11 (of 11 total)
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  • chicat Friend
    #1012899

    At first the entire template disappeared on the desktop version of the site, but I made some updates and cleared the cache and it was okay again, but when I checked the mobile version of the site today I discovered that the mobile version no longer works. HELP!!!


    1. MH-Mobile-Screenshot-02222017
    Pankaj Sharma Moderator
    #1012975

    Hi
    I checked your site in mobile view and it fine : http://prntscr.com/ec9jsy
    Can u check it again?

    chicat Friend
    #1013380

    Every time I try on a mobile phone (Android) the screenshot looks identical to the one I previously uploaded. I’ve checked again and there is certainly a problem. It was previously working okay. Can you help?

    Pankaj Sharma Moderator
    #1013406

    Hi
    Your site is baes on Older framework jat3v2 and still using Joomla.2.5 .
    The older JAT3v2 vased template support this type of view in mobile can u post how it looks before. Because in JAT3v2 you only have very less content to show and u can not customize too much like in T3.
    I also not able access you site admin panel.

    PS: I suggest you to move on T3 framework JA University and Latest Joomla.

    chicat Friend
    #1013420

    Prior to the recent problem, it looked just like it did in your screenshot.

    BTW, does Joomlart offer services to transition to the latest version of Joomla?

    chicat Friend
    #1013441

    I’m trying to update the user name and password. The one I put in originally don’t work and I want to modify it to ones that do but I can’t figure it out. How do I modify the info so that you can get into my site’s administration panel? Thanks.

    Pankaj Sharma Moderator
    #1013535
    This reply has been marked as private.
    chicat Friend
    #1013921
    This reply has been marked as private.
    Pankaj Sharma Moderator
    #1013986

    Hi
    I disabled the android view from T3 options and set it to default: http://prntscr.com/ee8718
    Now it’s showing me fine in my cell phone.

    Please check.

    Regards

    chicat Friend
    #1014238
    This reply has been marked as private.
    Pankaj Sharma Moderator
    #1014273
    This reply has been marked as private.
Viewing 11 posts - 1 through 11 (of 11 total)

This topic contains 10 replies, has 2 voices, and was last updated by  Pankaj Sharma 7 years, 6 months ago.

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