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[whamprod Friend whamprodJoin date: April 2008Posts: 60Downloads:0Uploads:6 Thanks: 10 Thanked: 6 times in 1 posts]

#157138

I have run into this problem before, and I’m wondering if there isn’t something wrong with the installation file, but here goes….

When the front page loads, there is just a “broken image” icon where the ja_slideshow2 should be.

I have already set permissions on the stories/slideshow/ directory and subdirectory to 777. The image files have also been set to 777.

The website is located at: http://www.portislaw.com

Here is the site info:

Database Version: 5.0.45
Database Collation: utf8_general_ci
PHP Version: 5.2.6
Web Server: Apache/2.2.3 (CentOS)
Web Server to PHP interface: apache2handler
Joomla! Version: Joomla! 1.5.22 Stable [ senu takaa ama woi ] 04-November-2010 18:00 GMT
User Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_5; en-US) AppleWebKit/534.7 (KHTML, like Gecko) Chrome/7.0.517.44 Safari/534.7

By the way, I am also having the exact same problem with ja_slideshow2 at http://www.russellhudson.com, using the JA Rave template.

Thank you for any help you can give me. I’m under a little pressure to get this thing running so that I can complete the development.

[Phan Gam Friend Phan GamJoin date: June 2008Posts: 216Downloads:0Uploads:2 Thanks: 4 Thanked: 39 times in 38 posts]

#365559

Hi,
Please support a ticket with your site and ftp account, i will check it for you.

[whamprod Friend whamprodJoin date: April 2008Posts: 60Downloads:0Uploads:6 Thanks: 10 Thanked: 6 times in 1 posts]

#365634

<em>@Phan Gam 207025 wrote:</em><blockquote>Hi,
Please support a ticket with your site and ftp account, i will check it for you.</blockquote>

Ticket initiated. Thank you.

[terp Friend terpJoin date: May 2008Posts: 40Downloads:161Uploads:0 Thanks: 2 Thanked: 1 times in 1 posts]

#365686

Check your path to the images, as it is currently set to:


<img alt="EndWar Exclusive Theater of War Hands-On " src="http://www.portislaw.com/">


…which is why you see the alt text there and not the images. 😉

[whamprod Friend whamprodJoin date: April 2008Posts: 60Downloads:0Uploads:6 Thanks: 10 Thanked: 6 times in 1 posts]

#365695

<em>@terp 207190 wrote:</em><blockquote>Check your path to the images, as it is currently set to:


<img alt="EndWar Exclusive Theater of War Hands-On " src="http://www.portislaw.com/">


…which is why you see the alt text there and not the images. ;)</blockquote>
But that is not the image path as defined in the module. In the module it is correctly shown as “images/stories/slideshow”.

[whamprod Friend whamprodJoin date: April 2008Posts: 60Downloads:0Uploads:6 Thanks: 10 Thanked: 6 times in 1 posts]

#365905

Hello? Still no reply to my help ticket? :((

[Phan Gam Friend Phan GamJoin date: June 2008Posts: 216Downloads:0Uploads:2 Thanks: 4 Thanked: 39 times in 38 posts]

#365918

Hi,

Just to let you know that we are investigating your issue. Seems that this issue just happens when reading image from your server. Please keep on hold and I will inform you as soon as getting more information.

Thank you so much for your patience.

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