Joomla Templates Club 406,261 posts

[miha lenasi Friend miha lenasiJoin date: February 2010Posts: 45Downloads:1Uploads:0 Thanks: 5]

#682022

For more than 1 year trying to fix dissapearing module names & subtext after module and template update. Was in contact with Joomla support (Saguaros – PFK-245-81776) for more than 1 year, 30 mails, and still not resolved. It is getting even worse now… Really dissapointed with Joomlart support as othewise they have perfect templates.

You can check the problems here:
Working: http://www.kitelife.vacations/sl-SI/
Not working, double module names, missing subtext, missing module names, etc: http://staging1.kitelife.vacations/sl-SI/

Tha only difference is version of Uber and module versions.

Please escalate this ticket to someone who can help.

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#682052

Hi there
Would you mind provide screenshot with issue detail noted ?

Thank you,
Viet Vu

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#747695

Hi there
Would you mind provide screenshot with issue detail noted ?

Thank you,
Viet Vu

[miha lenasi Friend miha lenasiJoin date: February 2010Posts: 45Downloads:1Uploads:0 Thanks: 5]

#682060

Check the attached screenshoots: https://inoffice.box.com/s/innhuxdkmiehc8n8z1uyhc8mzgpxzjvc

[miha lenasi Friend miha lenasiJoin date: February 2010Posts: 45Downloads:1Uploads:0 Thanks: 5]

#747703

Check the attached screenshoots: https://inoffice.box.com/s/innhuxdkmiehc8n8z1uyhc8mzgpxzjvc

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#682073

Hi there
Please do back up your site first.
I’ll check it.

Thank you,
Viet Vu

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#747716

Hi there
Please do back up your site first.
I’ll check it.

Thank you,
Viet Vu

[miha lenasi Friend miha lenasiJoin date: February 2010Posts: 45Downloads:1Uploads:0 Thanks: 5]

#682074

Backup of site staging1.kitelife.vacations is done, so you can freely edit. Thanks!

[miha lenasi Friend miha lenasiJoin date: February 2010Posts: 45Downloads:1Uploads:0 Thanks: 5]

#747717

Backup of site staging1.kitelife.vacations is done, so you can freely edit. Thanks!

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#682252

<em>@miha lenasi 490875 wrote:</em><blockquote>Backup of site staging1.kitelife.vacations is done, so you can freely edit. Thanks!</blockquote>

Hi there
I’m working on this. Please wait.

Thank you,
Viet Vu

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#747786

<em>@miha lenasi 490875 wrote:</em><blockquote>Backup of site staging1.kitelife.vacations is done, so you can freely edit. Thanks!</blockquote>

Hi there
I’m working on this. Please wait.

Thank you,
Viet Vu

[miha lenasi Friend miha lenasiJoin date: February 2010Posts: 45Downloads:1Uploads:0 Thanks: 5]

#683059

Still waiting…

[miha lenasi Friend miha lenasiJoin date: February 2010Posts: 45Downloads:1Uploads:0 Thanks: 5]

#748196

Still waiting…

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#683060

Hi there
Sorry delayed your ticket . Will update you in soon.
I need compare your codes between old & new sites.

Thank you,
Viet Vu

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#748197

Hi there
Sorry delayed your ticket . Will update you in soon.
I need compare your codes between old & new sites.

Thank you,
Viet Vu

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