Joomla Extensions Club 20,483 posts

[neuseo Friend neuseoJoin date: March 2014Posts: 14Downloads:3Uploads:1]

#196928

Hi.
In slider there are module Filter and Search.
There are tours counter but incorrect.
Help.

http://screencast.com/t/XAt5vcjxDZ4e
http://screencast.com/t/6TlRN4vw

[Thanh Nguyen Viet Friend Thanh Nguyen VietJoin date: September 2014Posts: 1461Downloads:0Uploads:44 Thanked: 258 times in 217 posts]

#531690

To update module’s counter, in JA K2 filter back-end, click on “Update Indexing” button on Toolbar, it will help to re-update counter for all items.

And ensure that you have enabled JA K2 filter plugin in plugin manager page, this plugin will help to update counter when you update your K2 items.

PS: I could not access your site since it returns error message below.

<blockquote>The connection has timed out
The server at online.webstrike.co.il is taking too long to respond.</blockquote>

[neuseo Friend neuseoJoin date: March 2014Posts: 14Downloads:3Uploads:1]

#531833

Hi.
I was update indexing and plugin is on. But problem is.
There are changes in filter then i turned on http://screencast.com/t/YIoXYpb5D1u
But on the first page counter shows incorrect.
Try again log in site.

[Thanh Nguyen Viet Friend Thanh Nguyen VietJoin date: September 2014Posts: 1461Downloads:0Uploads:44 Thanked: 258 times in 217 posts]

#531853

Sorry but I still could not access your site, it returns the same error message as I posted above.

Please check if your server is configured to deny access from some specific IP ranges or countries?

[neuseo Friend neuseoJoin date: March 2014Posts: 14Downloads:3Uploads:1]

#532096

Hi.
Give me you IP please.

[Phill Moderator PhillJoin date: February 2014Posts: 7013Downloads:40Uploads:77 Thanks: 917 Thanked: 2206 times in 1818 posts]

#532389

Please disable any IP based protection you have or we cannot assist. Sometimes support members need to pass information to developers and as a result a different IP would be used. Sometime IP addresses change during the course of a day or a supporter may access from a different location. So please temporarily turn off that protection you have.

[neuseo Friend neuseoJoin date: March 2014Posts: 14Downloads:3Uploads:1]

#532392

Could you send mу your IP or network IP?

[neuseo Friend neuseoJoin date: March 2014Posts: 14Downloads:3Uploads:1]

#532596

Hello
I send you another site. Did you see this?

[neuseo Friend neuseoJoin date: March 2014Posts: 14Downloads:3Uploads:1]

#532600

Hello?
Are you here?

[Thanh Nguyen Viet Friend Thanh Nguyen VietJoin date: September 2014Posts: 1461Downloads:0Uploads:44 Thanked: 258 times in 217 posts]

#532635

I’m sorry for my late response.

<blockquote>I send you another site. Did you see this? </blockquote>
I am afraid not, could you please send again?

And please grant access to this ip:
113.190.252.134

[neuseo Friend neuseoJoin date: March 2014Posts: 14Downloads:3Uploads:1]

#532648

Hi!
Allowing 113.190.252.134…

[Thanh Nguyen Viet Friend Thanh Nguyen VietJoin date: September 2014Posts: 1461Downloads:0Uploads:44 Thanked: 258 times in 217 posts]

#532833

Did you enable access from our IP address?
I still fail to get access now.

[neuseo Friend neuseoJoin date: March 2014Posts: 14Downloads:3Uploads:1]

#532876

I send you access to new hosting.

[Thanh Nguyen Viet Friend Thanh Nguyen VietJoin date: September 2014Posts: 1461Downloads:0Uploads:44 Thanked: 258 times in 217 posts]

#532974

Hello,

I’m checking your new site at
http://online.webstrike.ca/component/jak2filter/?Itemid=127&category_id=31&ordering=publishUp

And counter seems to be working properly now.
I have tested with some search conditions, and it still returns correct result

E.g:
http://online.webstrike.ca/component/jak2filter/?Itemid=127&category_id=31&ordering=publishUp
http://online.webstrike.ca/component/jak2filter/?Itemid=127&category_id=31&xf_8=10&ordering=publishUp

I have noticed that you have enabled option “Dynamic counter”, thus the counter will be updated depending on search condition you have selected.

[neuseo Friend neuseoJoin date: March 2014Posts: 14Downloads:3Uploads:1]

#532988

<em>@Dead Code 424392 wrote:</em><blockquote>Hello,

I’m checking your new site at
http://online.webstrike.ca/component/jak2filter/?Itemid=127&category_id=31&ordering=publishUp

And counter seems to be working properly now.
I have tested with some search conditions, and it still returns correct result

E.g:
http://online.webstrike.ca/component/jak2filter/?Itemid=127&category_id=31&ordering=publishUp
http://online.webstrike.ca/component/jak2filter/?Itemid=127&category_id=31&xf_8=10&ordering=publishUp

I have noticed that you have enabled option “Dynamic counter”, thus the counter will be updated depending on search condition you have selected.</blockquote>

Hi.
I see problem here http://screencast.com/t/NMws4GOxo
And here http://screencast.com/t/SC5FfNa4 :((

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