Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • svtmusr Friend
    #1036755

    Dear JA, I have installed the starter pack of Decor and all works correctly. I have updated the Joomla version; I have configured the JA Upgrade module with all correct steps in your tutorial (credentials of JA, JA as default etc).

    But, if I check the normal extension page, I see the image 1: 4 extensions are old and there is a new version. So, I check at this point the JA Extension Manager module as in the image 2, as indicated in your tutorial: but in this page, I see that the same extensions are already updated and if I try to update I see a message "no version found".

    I.e., in the screen 1 it seems that I have the 1.1.1 version of JA Decor and I have to update it; in the screen 2, is impossible to update it because the version indicated is already 1.1.7.

    How can I solve this problem?

    Thank in advance!

    PS I have followed ALL steps indicated in your guide!

    pavit Moderator
    #1036758

    Hello

    Could you share as private reply a temp super user account to your backend so we will have a look at it and correclty answer to your question ?

    svtmusr Friend
    #1036761

    Yes, just now! Thank for the fast reply!

    svtmusr Friend
    #1036781
    This reply has been marked as private.
    pavit Moderator
    #1036787

    Hello

    This is not a problem it is a joomla cache setting , if you got to Extensions => Manage => Manage and click on the refresh cache for all items it will refresh the versions installed and you will see that everything is correctly reported now.

    Regards


    1. Screenshot-at-mag-24-21-26-47
    svtmusr Friend
    #1036798

    Thanks! Solved

Viewing 6 posts - 1 through 6 (of 6 total)

This topic contains 5 replies, has 2 voices, and was last updated by  svtmusr 7 years, 6 months ago.

We moved to new unified forum. Please post all new support queries in our New Forum