JoomlArt Forums 32,862 posts

[Hung Dinh Friend Hung DinhJoin date: September 2014Posts: 4408Downloads:11Uploads:189 Thanks: 309 Thanked: 3310 times in 3 posts]

#147053

Dear Members,

Step towards in reaffirming our commitment to the Quality and Support, We proudly announce flat 7 days No Questions Asked Refund Policy on all JA products and Services including Enterprise Extensions.

So if you are interested in trying out any JA product, feel free to buy it out and if not happy, ask for refund.

Please note, since the refund would be done manually, it might take upto 24-48 hrs to take effect, but be assured of the same.

Hung Dinh

1 user says Thank You to Hung Dinh for this useful post

1. sfpkent

[bennitos Friend bennitosJoin date: May 2008Posts: 1717Downloads:0Uploads:39 Thanks: 39 Thanked: 474 times in 407 posts]

#327312

Hello Hung,

I think thats great! It shows you have great confidence in your products!

[pawanche Friend pawancheJoin date: December 2009Posts: 11Downloads:0Uploads:0 Thanks: 3]

#328572

need moneyback, please provide how do i get money back

[Hung Dinh Friend Hung DinhJoin date: September 2014Posts: 4408Downloads:11Uploads:189 Thanks: 309 Thanked: 3310 times in 3 posts]

#328588

Just drop us a message in the Membership category with your payment info and you can get all back within 24 hours.

[pawanche Friend pawancheJoin date: December 2009Posts: 11Downloads:0Uploads:0 Thanks: 3]

#328620

I did that and still no replay from them

[Anonymous Moderator JA DeveloperJoin date: September 2014Posts: 9914Downloads:207Uploads:152 Thanks: 1789 Thanked: 2008 times in 1700 posts]

#328623

Hi there,

Be informed that your question has been answered via ticket ID#(HZW-593911). Kindly login JA Helpdesk or check your mailbox now.

[hanifahmed Friend hanifahmedJoin date: August 2008Posts: 576Downloads:0Uploads:5 Thanks: 67 Thanked: 141 times in 110 posts]

#328680

An interesting way to improve customer services (I can only assume you’ve had trouble with this in the past possibly).

But what’s stopping someone from joining, downloading what they need, and then asking for a refund?

Just my two cents.

[Hung Dinh Friend Hung DinhJoin date: September 2014Posts: 4408Downloads:11Uploads:189 Thanks: 309 Thanked: 3310 times in 3 posts]

#328770

hanifahmed;159586An interesting way to improve customer services (I can only assume you’ve had trouble with this in the past possibly).

But what’s stopping someone from joining, downloading what they need, and then asking for a refund?

Just my two cents.

Trust. Merit. Responsibility. Credibility. Respect

If we trust our customer, I don’t think they will lie to us.
Also, if anyone can make benefit or get business (small or big) by using JA products, why would they refuse paying for a very reasonable price?

1 user says Thank You to Hung Dinh for this useful post

1. hanifahmed

[mfcphil Friend mfcphilJoin date: September 2007Posts: 2866Downloads:3Uploads:218 Thanks: 211 Thanked: 388 times in 133 posts]

#328838

Trust. Merit. Responsibility. Credibility. Respect

If only it were that simple…life would be so easy!

1 user says Thank You to mfcphil for this useful post

1. hanifahmed

[hanifahmed Friend hanifahmedJoin date: August 2008Posts: 576Downloads:0Uploads:5 Thanks: 67 Thanked: 141 times in 110 posts]

#328871

mfcphil;159797Trust. Merit. Responsibility. Credibility. Respect

If only it were that simple…life would be so easy!

Agreed Mr Phil!

Anyhow, an excellent thing for Mr Hung Dinh to do, my hat goes off to you good man.

(certainly made me post in the forums after 5-6 months…)

[Michael Casha Friend Michael CashaJoin date: September 2014Posts: 2561Downloads:1Uploads:32 Thanks: 41 Thanked: 119 times in 1 posts]

#329535

mfcphil;159797Trust. Merit. Responsibility. Credibility. Respect

If only it were that simple…life would be so easy!

I support Hung’s decision full heartedly. I agree with his statement – why should we consider our customers guilty before being charged? We’d rather trust, and if we get hurt it’s not going to hurt the customers who we appreciate.

[krmatt Friend krmattJoin date: October 2010Posts: 1Downloads:0Uploads:0]

#357959

I want my refund. please advise. I am dissapointed with this product. It is downloaded, and all i have is a page which says search for jobs, but Nothing else. No employee? no emploeyr information? no sign up information? NOTHING.. What ??? I don’t know code, I don’t know design, how am I suppsoed to make this work
You said it is easy to install, it is Not easy.
Please give me confirmation regarding my refund

[Arvind Chauhan Moderator Arvind ChauhanJoin date: September 2014Posts: 3835Downloads:74Uploads:92 Thanks: 1240 Thanked: 1334 times in 848 posts]

#357960

<em>@krmatt 197187 wrote:</em><blockquote>I want my refund. please advise. I am dissapointed with this product. It is downloaded, and all i have is a page which says search for jobs, but Nothing else. No employee? no emploeyr information? no sign up information? NOTHING.. What ??? I don’t know code, I don’t know design, how am I suppsoed to make this work
You said it is easy to install, it is Not easy.
Please give me confirmation regarding my refund</blockquote>

Did you follow the link on the bottom of this page >> http://www.joomlart.com/joomlart/refunds To submit your refund request?

If yes, then please tell us the ticket ID and i shall have a look. Do not worry, if the refund request is within 7 days of purchase, it would be duly refunded.

Arvind

[shaddelick3000 Friend shaddelick3000Join date: October 2010Posts: 2Downloads:0Uploads:0]

#358060

Well I feel more comfortable knowing that if things dont work out I can get a refund, thumbs up:-)

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