Joomla Templates Club 406,261 posts

[xelfer Friend xelferJoin date: September 2010Posts: 22Downloads:0Uploads:0]

#746215

http://www.davidetarantino.it/muzik menu audio
if you click on the play icon music dont start.
in emulator mobile browser all seems ok. very strange. on my android device dont play.

[Adam M Moderator Adam MJoin date: May 2014Posts: 5159Downloads:33Uploads:66 Thanks: 95 Thanked: 1271 times in 1235 posts]

#664191

Hi @xelfer,

Thanks for the info. Actually the solution is temporary and might not work in most case but I checked the development plan and see this issue has been fixed already. Could you please update this plugin via JA Extensions Manager and let me know if it fix the problem ?

[Adam M Moderator Adam MJoin date: May 2014Posts: 5159Downloads:33Uploads:66 Thanks: 95 Thanked: 1271 times in 1235 posts]

#746231

Hi @xelfer,

Thanks for the info. Actually the solution is temporary and might not work in most case but I checked the development plan and see this issue has been fixed already. Could you please update this plugin via JA Extensions Manager and let me know if it fix the problem ?

[xelfer Friend xelferJoin date: September 2010Posts: 22Downloads:0Uploads:0]

#664209

i’ve already update the module before write you and the problem wasn’t fixed

[xelfer Friend xelferJoin date: September 2010Posts: 22Downloads:0Uploads:0]

#746249

i’ve already update the module before write you and the problem wasn’t fixed

update: with my ipad it’s all ok. with my android galaxy s6 edge no!

[xelfer Friend xelferJoin date: September 2010Posts: 22Downloads:0Uploads:0]

#664877

zzzzzzzzzzzzzzzzz

[xelfer Friend xelferJoin date: September 2010Posts: 22Downloads:0Uploads:0]

#746379

zzzzzzzzzzzzzzzzz

[Adam M Moderator Adam MJoin date: May 2014Posts: 5159Downloads:33Uploads:66 Thanks: 95 Thanked: 1271 times in 1235 posts]

#665014

Hi @xelfer,

Could you please provide a temporary admin account via private reply so I can have a closer look and investigate the problem ?

[Adam M Moderator Adam MJoin date: May 2014Posts: 5159Downloads:33Uploads:66 Thanks: 95 Thanked: 1271 times in 1235 posts]

#746418

Hi @xelfer,

Could you please provide a temporary admin account via private reply so I can have a closer look and investigate the problem ?

[Adam M Moderator Adam MJoin date: May 2014Posts: 5159Downloads:33Uploads:66 Thanks: 95 Thanked: 1271 times in 1235 posts]

#683732

Hi @xelfer,

Thanks for the info. Just checked your site again but still haven’t seen any required changes as mentioned in my reply yet.

Make sure to implement those modifications first, then let me know so I can continue the investigation process.

[Adam M Moderator Adam MJoin date: May 2014Posts: 5159Downloads:33Uploads:66 Thanks: 95 Thanked: 1271 times in 1235 posts]

#748471

Hi @xelfer,

Thanks for the info. Just checked your site again but still haven’t seen any required changes as mentioned in my reply yet.

Make sure to implement those modifications first, then let me know so I can continue the investigation process.

[shenassa Friend shenassaJoin date: September 2015Posts: 10Downloads:1Uploads:0]

#948995

Has anyone figured out the fix to this 1 year later? You asked me to pay another $59. So I’ve purchased it 2 times now and I don’t see a fix. I tried the code you provided in this post and the code doesnt’ work (the second "replace" doesn’t exist). Next, after downloading the latest version, I replaced the entire /plugins/content/jaavtracklist folder and the problem persists.

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#949093

@shenassa: I’m so sorry about the problem on your site but I checked both links below: audio and video on iOS and Android devices and it’s working as fine.

You can try to check it on our demo. Besides that, you can provide me the URL of your site and admin login via private reply. I will help you to check further

[shenassa Friend shenassaJoin date: September 2015Posts: 10Downloads:1Uploads:0]

#949849

Hello,

If you checked, you must have checked with online mobile simulators or with a regular computer — not with an Android device using Google Chrome (or even the original browser). I have checked with multiple Android phones and they all have the same bug.

If you have the files that resolved this issue kindly direct me to them.

Otherwise, I have purchased the template for the second time, as I was instructed by your team, in order to get the latest version. If there is no fix to this, kindly do not give me the run around, and please provide a refund of at least for the second purchase. Otherwise direct me to the correct JA tracklist player files.

Thanks In Advance

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#949985

@shenassa: I could not duplicate that bug as your mentioned above at my end and I’m afraid that it would be hard for me to predict the root of issue without seeing closely. Please provide me the URL of your site here.

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