Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • Ludovic ANTIER Friend
    #1066714

    Hello,
    could you help me please : my module (Introduction) displays black background image

    look : http://prntscr.com/gv1wpe

    I have nevertheless well put a background image

    http://prntscr.com/gv1w75
    http://prntscr.com/gv1xgj
    I hope you can help me ?
    Thanks.
    ps : I can upgrade to joomla 3.8 without this problem with my template ?

    Pankaj Sharma Moderator
    #1066726

    Hi
    We already fixed this issue in the template update.
    Kindly take backup of the site and update T3 and Template to the latest version.

    For Joomla update I suggest you to wait for an official update of the template.

    Regards

    Ludovic ANTIER Friend
    #1066785

    Hello, thanks for your answer.

    I follow you instruction.
    I upload Ja Extmanager and I would like upgrade my template but this erro appear : http://prntscr.com/gv4xgw

    What must i do ?

    Could you help me please ?

    Ludovic ANTIER Friend
    #1066791

    I upgrade the template, T3 plugin and module JA ACM with JA extension Manager.
    I do :

    http://prntscr.com/gv5hij
    http://prntscr.com/gv5hqs
    http://prntscr.com/gv5kpg

    but nothing look : http://prntscr.com/gv5h0u

    Could you help me please ?

    Pankaj Sharma Moderator
    #1066895

    Hi
    Kindly follow the steps given here for update
    http://www.joomlart.com/updates
    I checked you are still using older version.

    Regards

    Ludovic ANTIER Friend
    #1066944

    hello thanks for your answers. But Where I can to find the path I need to understand

    I’m lost.
    Coud you help me please ?

    Pankaj Sharma Moderator
    #1066945

    Hi
    Kindly update the template, T3 and ACM module : http://prntscr.com/gvhmms
    https://www.joomlart.com/update-steps

    Still not updated, not sure why?

    Regards

    Ludovic ANTIER Friend
    #1066948

    Hello,
    I understand;
    I must to do uplaod the before last version . Then I uplaod the last version.

    But I noticed that the site takes longer to load this normal than what should I do?

    Pankaj Sharma Moderator
    #1066949

    Kindly update the template, T3 and ACM module : http://prntscr.com/gvhmms
    https://www.joomlart.com/update-steps

    Hi
    I am not sure what you are upload?
    can you click on update in JA EXtension manager and update the template.
    It’s very simple just click update.

    Ludovic ANTIER Friend
    #1066951

    Yes It’s good.
    I do it.
    All is ok the picture appear in my homepage. But I noticed that the website is more slow in backoffice and front office.
    I must to update an other something to have a normal website ?

    Pankaj Sharma Moderator
    #1066954

    Hi
    To speed up Joomla website you can take a look on this tutorial
    https://www.siteground.com/tutorials/joomla/joomla-speed.htm

    Regards

Viewing 11 posts - 1 through 11 (of 11 total)

This topic contains 10 replies, has 2 voices, and was last updated by  Pankaj Sharma 7 years, 1 month ago.

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