-
AuthorPosts
-
Ludovic ANTIER Friend
Ludovic ANTIER
- Join date:
- September 2014
- Posts:
- 133
- Downloads:
- 60
- Uploads:
- 10
- Thanks:
- 15
- Thanked:
- 1 times in 1 posts
October 9, 2017 at 7:35 am #1066714Hello,
could you help me please : my module (Introduction) displays black background imagelook : http://prntscr.com/gv1wpe
I have nevertheless well put a background image
http://prntscr.com/gv1w75
http://prntscr.com/gv1xgj
I hope you can help me ?
Thanks.
ps : I can upgrade to joomla 3.8 without this problem with my template ?Pankaj Sharma ModeratorPankaj Sharma
- Join date:
- February 2015
- Posts:
- 24589
- Downloads:
- 144
- Uploads:
- 202
- Thanks:
- 127
- Thanked:
- 4196 times in 4019 posts
October 9, 2017 at 8:13 am #1066726Hi
We already fixed this issue in the template update.
Kindly take backup of the site and update T3 and Template to the latest version.For Joomla update I suggest you to wait for an official update of the template.
Regards
Ludovic ANTIER FriendLudovic ANTIER
- Join date:
- September 2014
- Posts:
- 133
- Downloads:
- 60
- Uploads:
- 10
- Thanks:
- 15
- Thanked:
- 1 times in 1 posts
October 9, 2017 at 11:47 am #1066785Hello, thanks for your answer.
I follow you instruction.
I upload Ja Extmanager and I would like upgrade my template but this erro appear : http://prntscr.com/gv4xgwWhat must i do ?
Could you help me please ?
Ludovic ANTIER FriendLudovic ANTIER
- Join date:
- September 2014
- Posts:
- 133
- Downloads:
- 60
- Uploads:
- 10
- Thanks:
- 15
- Thanked:
- 1 times in 1 posts
October 9, 2017 at 12:33 pm #1066791I upgrade the template, T3 plugin and module JA ACM with JA extension Manager.
I do :http://prntscr.com/gv5hij
http://prntscr.com/gv5hqs
http://prntscr.com/gv5kpgbut nothing look : http://prntscr.com/gv5h0u
Could you help me please ?
Pankaj Sharma ModeratorPankaj Sharma
- Join date:
- February 2015
- Posts:
- 24589
- Downloads:
- 144
- Uploads:
- 202
- Thanks:
- 127
- Thanked:
- 4196 times in 4019 posts
October 10, 2017 at 2:04 am #1066895Hi
Kindly follow the steps given here for update
http://www.joomlart.com/updates
I checked you are still using older version.Regards
Ludovic ANTIER FriendLudovic ANTIER
- Join date:
- September 2014
- Posts:
- 133
- Downloads:
- 60
- Uploads:
- 10
- Thanks:
- 15
- Thanked:
- 1 times in 1 posts
October 10, 2017 at 6:36 am #1066944hello thanks for your answers. But Where I can to find the path I need to understand
I’m lost.
Coud you help me please ?Pankaj Sharma ModeratorPankaj Sharma
- Join date:
- February 2015
- Posts:
- 24589
- Downloads:
- 144
- Uploads:
- 202
- Thanks:
- 127
- Thanked:
- 4196 times in 4019 posts
October 10, 2017 at 6:45 am #1066945Hi
Kindly update the template, T3 and ACM module : http://prntscr.com/gvhmms
https://www.joomlart.com/update-stepsStill not updated, not sure why?
Regards
Ludovic ANTIER FriendLudovic ANTIER
- Join date:
- September 2014
- Posts:
- 133
- Downloads:
- 60
- Uploads:
- 10
- Thanks:
- 15
- Thanked:
- 1 times in 1 posts
October 10, 2017 at 7:12 am #1066948Hello,
I understand;
I must to do uplaod the before last version . Then I uplaod the last version.But I noticed that the site takes longer to load this normal than what should I do?
Pankaj Sharma ModeratorPankaj Sharma
- Join date:
- February 2015
- Posts:
- 24589
- Downloads:
- 144
- Uploads:
- 202
- Thanks:
- 127
- Thanked:
- 4196 times in 4019 posts
October 10, 2017 at 7:15 am #1066949Kindly update the template, T3 and ACM module : http://prntscr.com/gvhmms
https://www.joomlart.com/update-stepsHi
I am not sure what you are upload?
can you click on update in JA EXtension manager and update the template.
It’s very simple just click update.Ludovic ANTIER FriendLudovic ANTIER
- Join date:
- September 2014
- Posts:
- 133
- Downloads:
- 60
- Uploads:
- 10
- Thanks:
- 15
- Thanked:
- 1 times in 1 posts
October 10, 2017 at 7:21 am #1066951Yes It’s good.
I do it.
All is ok the picture appear in my homepage. But I noticed that the website is more slow in backoffice and front office.
I must to update an other something to have a normal website ?Pankaj Sharma ModeratorPankaj Sharma
- Join date:
- February 2015
- Posts:
- 24589
- Downloads:
- 144
- Uploads:
- 202
- Thanks:
- 127
- Thanked:
- 4196 times in 4019 posts
October 10, 2017 at 7:50 am #1066954Hi
To speed up Joomla website you can take a look on this tutorial
https://www.siteground.com/tutorials/joomla/joomla-speed.htmRegards
-
AuthorPosts
This topic contains 10 replies, has 2 voices, and was last updated by Pankaj Sharma 7 years, 1 month ago.
We moved to new unified forum. Please post all new support queries in our New Forum