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Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
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  • Kiên Trung Friend
    #194515

    Hi Support !

    My site dont auto switch to iphone template when access site by iphone/smartphone

    Kiên

    Nazario A Friend
    #521557

    Hi Kiên,

    Which is your version of JA Teline: JA Teline IV T3v2 or JA Teline IV T3?

    + With JA Teline IV T3v2, please assign appropriate layout for iPhone device as per screenshort:

    Then remember to clear JAT3 cache.

    + If you’re using JA Teline IV T3, it should automatically switch to responsive mode.

    If the problem still persists, please PM me credentials of your site so that I can help you out.


    1. telineiv1
    Kiên Trung Friend
    #521737

    Hi Nazario A,

    My site setting iphone layout already but it isn’t dislay iphone layout

    ,

    This is my site : fashionspace.vn

    Kiên


    1. Untitled
    Nazario A Friend
    #521999

    Hi Kiên,

    You can PM me the URL, Admin and FTP credentials of your site so that I can help you out.

    Nazario A Friend
    #522155

    Hi Kiên,

    I have just checked your site. Please try to update to the latest version for the JA Teline IV template (2.5.4) and T3 Framework plugin (2.7.0) via JAEM.

    Don’t forget to back-up your site before update.

    Let me know how it goes.

    phong nam Friend
    #522216

    Hi Kien,

    According to my experience, the JAT3v2 templates sometimes reflect the mobile layout slowly due the CSS compression and template cache.

    You can try to update the latest version of both template and T3v2 system plugin as Nazario mentioned above. Then try to configure these settings additionally in Template Manager:

    – Turn on the Development Mode
    – Set Optimize CSS option to None

    These can help to make the template reflect better when switching to mobile layout.

    Kiên Trung Friend
    #522310

    Thank you for support !

Viewing 7 posts - 1 through 7 (of 7 total)

This topic contains 7 replies, has 3 voices, and was last updated by  Kiên Trung 10 years, 10 months ago.

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