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[ninshen Developer ninshenJoin date: November 2011Posts: 87Downloads:0Uploads:11 Thanks: 23 Thanked: 2 times in 1 posts]

#193977

I just learned my site is suspended.
I was given some advices on how to get it working again, and I’m almost through them all.

I have deleted the suspected culprit of a file (but how can I be sure it’s all gone?)

THERE IS ONE THING I AM NOT ENTIRELY SURE ABOUT:
I can only update the cms/template by uploading the files in the web file manager.
What do I upload first? The J2.5 to replace J1.5?
Backend admin and FTP is not accessible at this stage.
I have above option or making an htaccess protection file. (not too sure about this to be honest although it looks quite simple)

Any help would be appreciated – thank you!

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#519497

Please consider the steps below:

+ You need to contact your hosting to help you scan the malware from source php and database of your site.

+ Change all credentials(username/password to connect database, ftp account, admin login…)

+ Backup all your site(contents, database…) or use a perfect backup version before that and restore it into your hosting.

1 user says Thank You to Ninja Lead for this useful post

1. ninshen

[ninshen Developer ninshenJoin date: November 2011Posts: 87Downloads:0Uploads:11 Thanks: 23 Thanked: 2 times in 1 posts]

#519658

Thank you for reply. Managed to relaunch the site. Now working on updating the template.

[Author]

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