Joomla Templates Club 406,261 posts

[Manos Moderator ManosJoin date: February 2014Posts: 2806Downloads:46Uploads:56 Thanks: 200 Thanked: 633 times in 576 posts]

#520665

Hi,
I am not sure if there’s a way to downgrade Joomla without problems. As for your problems i am afraid that i will have to prove to you that the problem is your server.

Can you please let me know if i am allowed to create a copy of your website on an other server ?

Regards

Manos

1 user says Thank You to Manos for this useful post

1. vaxt11

[vaxt11 Friend vaxt11Join date: February 2012Posts: 43Downloads:43Uploads:1 Thanks: 9 Thanked: 1 times in 1 posts]

#520667

Yes you can create copy if that will help solve this issue. What do you need to do?

[vaxt11 Friend vaxt11Join date: February 2012Posts: 43Downloads:43Uploads:1 Thanks: 9 Thanked: 1 times in 1 posts]

#520965

Will you have time to look at this problem? I need to either figure out or restore backup and redo work done. Please let me know and thank you for your time.
Jonathan

[vaxt11 Friend vaxt11Join date: February 2012Posts: 43Downloads:43Uploads:1 Thanks: 9 Thanked: 1 times in 1 posts]

#520966

Below is reply from hosting server:

Hello,

I have looked into this for you and found that your site is not generating any errors when loaded. It appears that your theme may not be compatible with the new version of joomla. Please check you theme and any plugins to make sure they are up to date and try re-publishing your site.

If you have any questions or comments please let us know.

Best regards,

Christopher F.
Linux Systems Administrator
HostGator.com LLC
http://support.hostgator.com

[Hayden A Friend Hayden AJoin date: April 2010Posts: 282Downloads:0Uploads:20 Thanked: 54 times in 53 posts]

#521067

@ vaxt11,

<blockquote>”but the site has lost design”</blockquote>

>> You can try to switch ON / Off the Optimize CSS and JS option in template manager (Backend > Template manager > JA Tiris > T3 options

http://easycaptures.com/fs/uploaded/635/3708094606.png

Clean JAT3 cache and refresh your site to see how it goes.

Additionally, in order to confirm the issue comes from our template or not, you can try to switch default template (JA Tiris) to another standard template of Joomla like Beez to see if problem persists or not.

1 user says Thank You to Hayden A for this useful post

1. vaxt11

[vaxt11 Friend vaxt11Join date: February 2012Posts: 43Downloads:43Uploads:1 Thanks: 9 Thanked: 1 times in 1 posts]

#521136

The site design is restored but unfortunately the slideshow mod does not work. I’m also checking others to see if they function. Can you help? Also, will we continue to have problems with the site? Thanks.

[Hayden A Friend Hayden AJoin date: April 2010Posts: 282Downloads:0Uploads:20 Thanked: 54 times in 53 posts]

#521286

@vaxt11,
On your site http://192.185.139.211/~tempbar/, I checked slideshow module and see it works fine.

I guess you don’t see 3 blocks under slideshow, you need to login Backend => Module Manager => Module JA Side News (position sidesnews) and choose category you want to be selected => Save and pls clean cache, See screenshort for reference:
http://easycaptures.com/fs/uploaded/636/8481273710.png

It would be best if you can send me screenshot to illustrate the issue at your end.

[Manos Moderator ManosJoin date: February 2014Posts: 2806Downloads:46Uploads:56 Thanks: 200 Thanked: 633 times in 576 posts]

#521316

I confirm that, your site works fine on my side also

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