JoomlArt Forums 32,862 posts

[bturkay Friend bturkayJoin date: July 2008Posts: 18Downloads:0Uploads:0 Thanked: 1 times in 1 posts]

#130861

Hi,

I didnt want to write these but till now i am not satisfied with your service..

I am new to Joomla and trying to make a web site by using it and a Joomlart template but cant get help..

It has been 3 days that i am waiting for a solution to my problem that i wrote here http://www.joomlart.com/forums/topic/template-crashes/

Did i make a mistake by becoming a member? If not,let me see how good my decision was. :((

[Sherlock Friend SherlockJoin date: September 2014Posts: 11453Downloads:0Uploads:88 Thanks: 221 Thanked: 2478 times in 2162 posts]

#259796

Hi bturkay !
I Have replied you at : http://www.joomlart.com/forums/topic/template-crashes/

[keane Friend keaneJoin date: April 2007Posts: 35Downloads:0Uploads:1 Thanks: 7 Thanked: 5 times in 1 posts]

#263227

I agree with u, i asked many questions and tried to use skype as well, no one cared…they are trying to be nice…poor services…

[mj1256 Friend mj1256Join date: June 2007Posts: 1473Downloads:10Uploads:35 Thanks: 84 Thanked: 225 times in 118 posts]

#263240

bturkay, you were replied too within 12 hours.

you were asked for specific information, which you did not anser
did you use the quickstart package?

I also replied, instead of doing all of this trouble shooting, do a complete reinstall of the quickstart package with a new clean database.

others also quoted my reply and told you the same thing.

Joomla is a HUGE program and any number of things can go wrong on install which create all of these so called bugs. If something went wrong, as it did, you need to redo and have a clean install. it literally takes less than 10 minutes where as debugging can take days, weeks, more and one bug leads to another bug. It never ends.

this is probably not a template problem at all, just an install of joomla issue.

others replied and told you to check you htaccess file and sef settings of which you did not reply. This was recommended because you installed in a sub directory and it could just be a path isue.

[TomC Moderator TomCJoin date: October 2014Posts: 14077Downloads:58Uploads:137 Thanks: 948 Thanked: 3155 times in 2495 posts]

#263292

<em>@mj1256 70792 wrote:</em><blockquote>bturkay, you were replied too within 12 hours.

you were asked for specific information, which you did not anser

others replied and told you to check you htaccess file and sef settings of which you did not reply. This was recommended because you installed in a sub directory and it could just be a path isue.</blockquote>

I have actually noticed that the JA Support Crew have been trying to make a concerted effort to step up response time.

[instantinlaw Friend instantinlawJoin date: February 2007Posts: 1646Downloads:6Uploads:28 Thanks: 68 Thanked: 210 times in 62 posts]

#263310

tcraw1010;70859I have actually noticed that the JA Support Crew have been trying to make a concerted effort to step up response time.

Same here Tom.

[mj1256 Friend mj1256Join date: June 2007Posts: 1473Downloads:10Uploads:35 Thanks: 84 Thanked: 225 times in 118 posts]

#263312

<blockquote>I have actually noticed that the JA Support Crew have been trying to make a concerted effort to step up response time.</blockquote>

same here 😀

[questbg Friend questbgJoin date: May 2008Posts: 1912Downloads:0Uploads:1 Thanks: 146 Thanked: 339 times in 197 posts]

#263349

Yes, it does seem that JA Staff are responding somewhat better these days!

[2Patrick Friend 2PatrickJoin date: July 2008Posts: 256Downloads:0Uploads:19 Thanks: 74 Thanked: 11 times in 1 posts]

#263515

Hi

Yes..I second that too!

JA does try and they do publish bug fixes etc.They could do better but you cant blame them for not doing anything.

I am sure things will only get better !

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