I pay 70$ to purchase the membership of joomla templates club by 2checkout payment gateway a few days ago, but our membership has not been activated !!!!!
I sent the message to our e-mail and contact page several times and I have not received an answer!
how I can get a quick response to my membership?
Phill
Moderator
The fastest way is to raise a support ticket.
1 user says Thank You to Phill for this useful post
Hung Dinh
Friend
zfarhad2000;126838I pay 70$ to purchase the membership of joomla templates club by 2checkout payment gateway a few days ago, but our membership has not been activated !!!!!
I sent the message to our e-mail and contact page several times and I have not received an answer!
how I can get a quick response to my membership?
HI Zfarhad2000,
It seem the 2CO risk team had put a hold on your payment. However, we have just received an updated from them clarifying that all problem has been solved.
<blockquote>[* Sent: Vendor/Customer *] This order has been approved, and reinstated. The cancellation reversed and the transaction will now go through as normal. Services may be rendered accordingly. Thank you J.R. </blockquote>
We have a day off on the International Labor day 1/5 (following by Sat & Sun) & only one staff on duty, therefore we are a bit slow in our email.
Everything should be fine with your account now. Please let me know if you need any further assistance.
1 user says Thank You to Hung Dinh for this useful post
Thanks for your attention, I can download templates now.
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