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[lovelife Friend lovelifeJoin date: March 2008Posts: 65Downloads:0Uploads:0 Thanks: 13]

#130455

This has worked for me in the past and now doesn’t, not sure what has changed. Everything works except that a confirmation email is not sent. The user appears in the back-end after he registers and he can be enabled in the backend manually.

assistance appreciated.

[bennitos Friend bennitosJoin date: May 2008Posts: 1717Downloads:0Uploads:39 Thanks: 39 Thanked: 474 times in 407 posts]

#257989

Is your e-mail setup in the backend still correct?

—>[Global configuration}—->—->[Mail settings]

1 user says Thank You to bennitos for this useful post

1. lovelife

[lovelife Friend lovelifeJoin date: March 2008Posts: 65Downloads:0Uploads:0 Thanks: 13]

#258068

Further testing reveals this ….

When I change the email account to the one from the webhost (don@lovelife-photography.com) in the (site]—>[Global configuration}—->—->[Mail settings] —– mail from …… it doesn’t seem to work. Note that this mail account works ok for send & receive in my outlook (pop3 setup).

When I change it back to my personal email account **********@bigpond.comconfirmation emails are sent immediately.

any ideas … anyone?…

thanks don

I am using settings PHP Mail, send path /usr/sbin/sendmail, SMTP Auth no …

[lovelife Friend lovelifeJoin date: March 2008Posts: 65Downloads:0Uploads:0 Thanks: 13]

#259583

I have confirmed problems regardless of the email address/server I use.

Could someone assist with the correct settings or an alternative solution.

many thanks don

[lovelife Friend lovelifeJoin date: March 2008Posts: 65Downloads:0Uploads:0 Thanks: 13]

#259633

can someone help with this??? … getting so frustrated ….. it works intermittenly! I’m not changing anything. It seems to work ok for me when I create a test but some users continue to report they didn’t get an activation email.

any possible areas to look?

[anisjolly Friend anisjollyJoin date: April 2008Posts: 661Downloads:0Uploads:15 Thanks: 33 Thanked: 96 times in 55 posts]

#259634

the only thing I can think of is something to do with the smtp configuration for your host.

If the emails are being triggered then they must leave the host before they are received by the user.

if the email isn’t being received but the email is being triggered then it definitely points to the smtp config. I don’t know the full answer yet but I’ll hope to see if I can figure it out for you.

1 user says Thank You to anisjolly for this useful post

1. lovelife

[Sherlock Friend SherlockJoin date: September 2014Posts: 11453Downloads:0Uploads:88 Thanks: 221 Thanked: 2478 times in 2162 posts]

#259810

You should use SMTP for your mail function, because if you PHP mail, maybe your active mail will be spam, you can read http://docs.joomla.org/Screen.config.15#Mail_Settings to consult

1 user says Thank You to Sherlock for this useful post

1. lovelife

[lovelife Friend lovelifeJoin date: March 2008Posts: 65Downloads:0Uploads:0 Thanks: 13]

#260193

thanks for the help… I have setup using sendmail with all the SMTP feilds maintained and it appears to be working fine. I don’t understand the difference between sendmail and SMTP server except that using “SMTP Server” gave an error.

Hopefull all good now 🙂
regards don

[anisjolly Friend anisjollyJoin date: April 2008Posts: 661Downloads:0Uploads:15 Thanks: 33 Thanked: 96 times in 55 posts]

#260194

glad you got it sorted don.

😀

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