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[webmasterbea Friend webmasterbeaJoin date: March 2009Posts: 87Downloads:4Uploads:7 Thanks: 3]

#190919

Hi, I am using JA Facebook Likebox Module on a site I am developing. This is the second time I install this plugin, and although, it worked fine the first time, now it doesn’t show any Recent Activity on the RA window. Only a white block of space is published, and right under, images of people who have posted before. I am not sure the group is too active, but I went and made a post on the groups Facebook page, and the comment was not published on the website JA Facebook Likebox Module. Any suggestions?

I am weary of providing url info. If needed, can you please advise on how to do so, securely?

Thanks!

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[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#507110

Hi there,

Kindly follow userguide of this template in our documentation page: http://joomlart.com/documentation/joomla-module/ja-facebook-activity and make sure that all info you added are correct.

[webmasterbea Friend webmasterbeaJoin date: March 2009Posts: 87Downloads:4Uploads:7 Thanks: 3]

#507194

I did read the document you note.
Thanks for looking into this.

[webmasterbea Friend webmasterbeaJoin date: March 2009Posts: 87Downloads:4Uploads:7 Thanks: 3]

#507806

Still no answer? The documentation you mention includes not note about my original question.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#507836

Hi there,

Which template are you using with this JA Facebook Likebox module? I will check it in my local or you can pm me URL & admin account of your site, I will take a look.

Regards

[webmasterbea Friend webmasterbeaJoin date: March 2009Posts: 87Downloads:4Uploads:7 Thanks: 3]

#507839

It is a Rocket theme, Ximenia. Yet, I don’t imagine the theme would be the problem, right, your module should be “theme independent”, I imagine.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#507842

Yes, it should work, could you send me admin and ftp account of your site for further checking?

[webmasterbea Friend webmasterbeaJoin date: March 2009Posts: 87Downloads:4Uploads:7 Thanks: 3]

#507848

Thanks Saguaro. I have sent you all the information via private message.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#507892

I cannot access your site, please check my PM 🙂

[webmasterbea Friend webmasterbeaJoin date: March 2009Posts: 87Downloads:4Uploads:7 Thanks: 3]

#507916

Where are you located? it is probably your IP. I could not send this message via your PM:
“Saguaros has exceeded their stored private messages quota and cannot accept further messages until they clear some space.”

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#508009

Please check my PM 🙂

[webmasterbea Friend webmasterbeaJoin date: March 2009Posts: 87Downloads:4Uploads:7 Thanks: 3]

#508086

Hi Saguaros,
I apologize, how do I do that? I know how to send you a message, but not where to look when you say “check my PM” :((

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#508144

Hi again,

In above top links, you click Notifications > Private Messages and it will direct you to inbox 🙂

[cjyeager1 Friend cjyeager1Join date: March 2012Posts: 22Downloads:0Uploads:9 Thanks: 3]

#508157

I’m Having this exact same issue… please advise.

thanks,

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#508211

Could you send me the info you added into this module? http://joomlart.com/documentation/Joomla-Module/ja-facebook-activity

I will try to check in my end to see what’s going wrong.

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