Joomla Extensions Club 20,483 posts

[helen1 Friend helen1Join date: June 2011Posts: 2Downloads:0Uploads:0]

#165599

I’ve installed this software and when I hit the search button it comes up with error on page & does nothing. Can someone please help

http://moorookanimalshelter.com.au/index.php/adopt-an-animal/search-for-a-dog

[thangnn1510 Friend thangnn1510Join date: October 2014Posts: 1608Downloads:0Uploads:80 Thanks: 73 Thanked: 278 times in 256 posts]

#398379

Hi Helen!

I have checked your site and seen this issue:

$(“comment-form”).addEvent is not a function

Please give us the login information FTP/Admin account to your support ticket FBF-296-82373 in http://support.joomlart.com. We’ll check for more detail.

Thanks.

[helen1 Friend helen1Join date: June 2011Posts: 2Downloads:0Uploads:0]

#398562

I’d like a refund please as per your guarantee
The above answer does not help at all and I have no idea what “$(“comment-form”).addEvent is not a function” even means !
You’ve already received my login information when I lodged the support ticket

[thangnn1510 Friend thangnn1510Join date: October 2014Posts: 1608Downloads:0Uploads:80 Thanks: 73 Thanked: 278 times in 256 posts]

#398589

I know you have submitted the login information Admin account to the ticket but I need aslo FTP account for checking the code. Could you give me please?

The bug:

$(“comment-form”).addEvent is not a function

is what I saw when checking your site. So I need to check the code to get more detail then I shall give you the correct solution.

Thanks,

[Author]

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