JoomlArt Forums 32,862 posts

[grooove Friend groooveJoin date: September 2007Posts: 3Downloads:0Uploads:0]

#122788

I´ve signed for 6 months and payed trough Paypal and did not recieved any confirmation email.

When i login in your website i am not able to download any template!

I would like to know if this is a normal procedure!

Thank you

[swemmel Friend swemmelJoin date: February 2006Posts: 794Downloads:34Uploads:53 Thanks: 36 Thanked: 64 times in 1 posts]

#229655

Hi groove,

I will ask JoomlArt to look at your subscription.

Kind Regards,
Peter

[grooove Friend groooveJoin date: September 2007Posts: 3Downloads:0Uploads:0]

#229656

Thanks Peter!!

[cesd Friend cesdJoin date: September 2007Posts: 2Downloads:0Uploads:0]

#229679

I am unable to download templates after subscribing to your 3-month template club package. Please look into my account as well…

Best Regards,
Joseph

[Michael Casha Friend Michael CashaJoin date: September 2014Posts: 2561Downloads:1Uploads:32 Thanks: 41 Thanked: 119 times in 1 posts]

#229681

Send through an email to webmaster@joomlart.com from the email address associated with your account and include payment information.

[cesd Friend cesdJoin date: September 2007Posts: 2Downloads:0Uploads:0]

#229687

Thank you, I will do that.

[Hung Dinh Friend Hung DinhJoin date: September 2014Posts: 4408Downloads:11Uploads:189 Thanks: 309 Thanked: 3310 times in 3 posts]

#229698

<blockquote>Web Accept Payment Received (ID # 0WL37607SB718742W)</blockquote>
<blockquote>Uncleared (Expected Clearing Date: 24 Sep. 2007)</blockquote>
<blockquote>Payment Type:
eCheck
The eCheck payment you have received will show an Uncleared status until the funds have cleared from the buyer’s account – usually three to four business days. Please do not ship any merchandise to the buyer until this payment clears.</blockquote>

Hi Cesd,
Your payment has not been cleared because you used Echeck. However, I have gone ahead and temporally update the download permission for you. The account will be permanently upgraded when the payment is cleared.

[Hung Dinh Friend Hung DinhJoin date: September 2014Posts: 4408Downloads:11Uploads:189 Thanks: 309 Thanked: 3310 times in 3 posts]

#229699

Hi grooove,
Please check your PM

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