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[locofede Friend locofedeJoin date: September 2008Posts: 19Downloads:13Uploads:2 Thanks: 12 Thanked: 1 times in 1 posts]

#198803

Hi,

The feed plugin is not fetching images from some tweets.

Example :

https://socialraise.co/hubrel42/index.php?option=com_content&view=article&id=44994:twitter-id-477478511771267072&catid=133&Itemid=616

Please see the corrosponding tweet here :
https://twitter.com/YamahaAV/status/477478511771267072

This is what I have already tried :

1. Update the plugin to latest version
2. Delete the exisitng articles and recreat them after running cron (multiple times)
3. Changed the image dimensions in the feed profile

Please help me to fix this issue.

Thanks.

[Thanh Nguyen Viet Friend Thanh Nguyen VietJoin date: September 2014Posts: 1461Downloads:0Uploads:44 Thanked: 258 times in 217 posts]

#539028

I just checked the link you provided and find the cause of this issue.

In this tweet, it has two links:
http://t.co/EW9jM0YeHW and http://t.co/Jbf5oQFDmX

And when importing this tweet, plugin will check the page of the first link to get the first valid image in this page. But the first link refers to the facebook app page that displays app content inside an iframe. So the plugin can not get any image here.

At present, JA Social plugin only checks image in the first link of tweet (as well as post in another sources), and do not attempt to get image from another link if the first link returns no image since it can be a cause of very slow processing.

For temporary solution, you might need manually update image for these items. I’ll report to dev team this case if they can find a solution for it in the upcoming version.

1 user says Thank You to Thanh Nguyen Viet for this useful post

1. locofede

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