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  • mneese Friend
    #172519

    I am quite disturbed that this is not stated in extensions directory “NOT FOR V 2.5xxx”…I have just paid for membership to use this and it is useless.
    I feel misled and it seems that you are ignoring your extensions customers, as some of these are not usable!!!

    When will be updated?

    TomC Moderator
    #432863

    <em>@mneese 293345 wrote:</em><blockquote>
    I feel misled and it seems that you are ignoring your extensions customers, as some of these are not usable!!!</blockquote>
    With all due respect, I fail to see how JA could have “misled” you when – on the JAEC Listing Page the initial info for our K2 Search & Filter Extension indicates that it is currently compatible with J1.5, not J1.7 (at this time).

    Further, there are quite a number of discussions throughout the JA Community Forum regarding this issue.

    <em>@mneese 293345 wrote:</em><blockquote> When will be updated?</blockquote>
    At this time, there is no definitive date or timeframe we can provide as to when the K2 Search & Filter Extension will be updated for compatibility with K2 2.5. Please do keep an eye on our UPDATES section for continuing and future announcements.


    1. k2search
    mneese Friend
    #433156

    Sorry, tom…if you look at that page, then click on the “read more” link

    http://www.joomlart.com/joomla/extensions/ja-k2-search

    <blockquote>Extensions for Joomla! 1.5 & 1.7</blockquote>
    And, there is no mention of k2 versions that it is compatible with or not compatible…
    Below the paragraph of intro text is a link to download for Joomla 1.6!!!!
    SO, to be compatible with Joomla 1.6 or 1.7, by default it have to be useable with K2, v2.5xxx, or is there something that I am missing?

    <blockquote>there are quite a number of discussions throughout the JA Community Forum regarding this issue.</blockquote>
    And, if this is a prevalent issue in the forums, why is this issue not addressed?

    Here is a post that has been answered by you:::
    http://www.joomlart.com/forums/topic/k2-2-5-x-compatibility/

    The question:
    <blockquote>It seems a lot of folks really need this to be compatible with 2.5x.
    </blockquote>
    Your answer:
    <blockquote>It already is </blockquote>

    What is going on here?

    TomC Moderator
    #433157

    <em>@mneese 293752 wrote:</em><blockquote>

    And, there is no mention of k2 versions that it is compatible with or not compatible…

    </blockquote>
    Again, incorrect – as the screenshot I provided for you above clearly depicts and denotes.

    <em>@mneese 293752 wrote:</em><blockquote>This extension is not for joomla 1.6 nor 1.7…this extension is misrepresented!</blockquote>
    Respectfully disagree . . . there is no express documentation to substantiate such – again, as opposed to the screenshot I provided for you that indicates this extension to be compatible with J1.5, but no indication of it being compatible (as of this date) with J1.6/J1.7.

    As such, there is neither any “misrepresentation” nor “false advertising” on JoomlArt’s part . . . but, rather, an unfortunate misinterpretation in this case, on your part.

    At this time, there is little point in perpetuating any further back-and-forth debate.
    We can respectfully agree to disagree.

    Closing this thread at this time.

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This topic contains 4 replies, has 2 voices, and was last updated by  TomC 12 years, 11 months ago.

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