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[themandril2002 Friend themandril2002Join date: September 2007Posts: 67Downloads:0Uploads:4]

#149604

So our site is looking good in FF, but in IE it’s a disaster. Of course we’ve customized the template (added a few positions, little stuff) but nothing that would make the mega menu fall apart or anything else in IE.

We’ve used your templates many times and done lots of work with T3 so we are better than average at diagnosing problems, but I wanted you to look at this one. It’s urgent.

Thank you!

http://www.jackcanfield.us

[Anonymous Moderator JA DeveloperJoin date: September 2014Posts: 9914Downloads:207Uploads:152 Thanks: 1789 Thanked: 2008 times in 1700 posts]

#336743

Hi themandril2002

I have checked and saw that you are installing a lot of extensions and there is conflicting with two extensions

You have to disable each extension to find this issue. I am sorry for not being of much help in the case.

[themandril2002 Friend themandril2002Join date: September 2007Posts: 67Downloads:0Uploads:4]

#336746

how did you see the conflict? I’d love to learn how to do that. Thank you.

[themandril2002 Friend themandril2002Join date: September 2007Posts: 67Downloads:0Uploads:4]

#336752

so far if I turn off the twitter module that came with the template and rs form the front page works right (except it’s slightly too narrow for some reason) but I don’t understand why I can have these active on other templates including other t3 templates of yours and they work fine?

[themandril2002 Friend themandril2002Join date: September 2007Posts: 67Downloads:0Uploads:4]

#336774

Realize that I have two versions of the template installed – the “no breadcrumbs” version is for the front page only so the middle content section top art won’t appear (there’s probably a better way to do this than two templates) and then the regular kyanite II template which is every other page of the site.

Okay, I went through every page of the site using ie7, turning on and off plugins and modules and such until I found the things that were conflicting. Here are the issues:

==========

Issue 1: The following items break the menu:

jtweets – the twitter module from joomla bamboo.

the system plugin and the article plugin for RS Forms.

your twitter module that comes with the template.

mod_hwd_vs_sql_datalists – a video display module for HWD.

mod_jabulletin – yours I believe?

mod_metamod – the best module in the world, I’m sure you know what it is.

I can’t live without some of these modules and I shouldn’t have to. If this is fixed with your template update, I need help on how I would incorporate your menu changes as I can’t just replace the template, we’ve modified it (without doing any damage to it) and we don’t want to have to recreate all of that. Again, the template works fine in FF and Safari, but the menu is breaking in ie7 (don’t have ie8 to test with).

==========

Issue 2: the middle section on the front page won’t fit:

look at the home page at http://www.jackcanfield.us – it’s fine in browsers until you get to IE – in IE it is pushing the 4th column down a line.

==========

Issue 3: some modules are breaking out of their frame on some pages:

look at http://www.jackcanfield.us/meet-jack/video-testimonials – notice the advertisement and more videos modules on the right in IE are breaking out of the right side edge which looks bad. Doesn’t do this in other browsers.

==========

Issue 4: The selections on the search page are stacked, they should be in a row left to right:

look at http://www.jackcanfield.us/search/ – notice the columns of selections that should be a left to right list?

==========

Issue 5: Some pages are not selecting the correct template color:

I solved it temporarily by putting the blue images in the default area overwriting the red images and changing all the red color references in the template.css file to the blue color, but it should be selecting the blue colors and images every time – it does in other browsers besides IE.

==========

I appreciate your help – we’re in a hurry – we’ve used your templates before and not had this much trouble with cross-browser compatibility. Please tell me what to do – thank you so much, you guys are the best!!!

[themandril2002 Friend themandril2002Join date: September 2007Posts: 67Downloads:0Uploads:4]

#336810

Sorry to bug you, but they’re getting nervous. Got a fix for the menu blowing up issue?

[themandril2002 Friend themandril2002Join date: September 2007Posts: 67Downloads:0Uploads:4]

#336833

Items 1 and 2 were fixed by using jacompress – thank you!

the other items are still an issue…

[themandril2002 Friend themandril2002Join date: September 2007Posts: 67Downloads:0Uploads:4]

#336972

and also, for some reason with this template, when a user registers, the email has been sent message doesn’t appear – but when you get the email and click the link to activate, the message that should have appeared before appears. Do you know what’s up with that?

[Anonymous Moderator JA DeveloperJoin date: September 2014Posts: 9914Downloads:207Uploads:152 Thanks: 1789 Thanked: 2008 times in 1700 posts]

#337188

Hi sir

please make sure that this code : <jdoc:include type=”message” /> is in templatesja_kyanite_iilayoutsblocksmain.php file. I have viewed with our template and it is exist.

all messages in joomla will display by this code.

[themandril2002 Friend themandril2002Join date: September 2007Posts: 67Downloads:0Uploads:4]

#337310

The messages are all sorted out, but now we have an issue on this page:

http://www.jackcanfield.us/index.php?option=com_flexicontent&view=items&cid=54&id=268&Itemid=191

in most browsers it’s fine, but in ie7 it pushes the right column down below the left. Tienhc was able to fix a similar issue on the front page – can you tell me what to do here?

Thank you!!!

[Anonymous Moderator JA DeveloperJoin date: September 2014Posts: 9914Downloads:207Uploads:152 Thanks: 1789 Thanked: 2008 times in 1700 posts]

#337536

Hi themandril2002

It is from video module. it is very large. You should descrease the width of each element.

Hope it helps.

[themandril2002 Friend themandril2002Join date: September 2007Posts: 67Downloads:0Uploads:4]

#338517

Unfortunately, no matter how small I make it – it still appears below. As it doesn’t appear that way in any other browser, I think we have a problem?

[themandril2002 Friend themandril2002Join date: September 2007Posts: 67Downloads:0Uploads:4]

#338815

I don’t get it – why won’t it put things in the right column no matter how small in ie7?

[themandril2002 Friend themandril2002Join date: September 2007Posts: 67Downloads:0Uploads:4]

#338857

Hate to bug you but I really need help on this…

[Anonymous Moderator JA DeveloperJoin date: September 2014Posts: 9914Downloads:207Uploads:152 Thanks: 1789 Thanked: 2008 times in 1700 posts]

#339195

Hi themandril2002

What is your remain issues?

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