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Viewing 15 posts - 1 through 15 (of 28 total)
  • Author
    Posts
  • Pulcinella srls Friend
    #705697

    Hi,
    I use easy social with ja social II; the notification/message/friend icons don’t work (in home template and in the home of the community, see the screenshot in the attachments).
    I wait yours.
    Best

    Pulcinella srls Friend
    #705815

    I contact Also the Easysocial team and this is the reply
    I wait your quickly reply
    Thank you

    Pulcinella srls Friend
    #752127

    I contact Also the Easysocial team and this is the reply
    I wait your quickly reply
    Thank you

    Ninja Lead Moderator
    #705830

    It looks like a bug from our product, I’ve passed to the development for further checking. You can track it progress here

    We’re sorry for any inconvenience it may cause.

    Ninja Lead Moderator
    #752142

    It looks like a bug from our product, I’ve passed to the development for further checking. You can track it progress here

    We’re sorry for any inconvenience it may cause.

    Pulcinella srls Friend
    #706000

    thank you, I wait your urgent news because I’m block with website

    Pulcinella srls Friend
    #752254

    thank you, I wait your urgent news because I’m block with website

    Pulcinella srls Friend
    #706122

    Hi, any news?

    Pulcinella srls Friend
    #752339

    Hi, any news?

    Ninja Lead Moderator
    #706172

    <em>@pulcinella 498534 wrote:</em><blockquote>Hi, any news?</blockquote>

    Give team more time, they are checking this and will send you hot fix when it’s available.

    Ninja Lead Moderator
    #752386

    <em>@pulcinella 498534 wrote:</em><blockquote>Hi, any news?</blockquote>

    Give team more time, they are checking this and will send you hot fix when it’s available.

    Pulcinella srls Friend
    #706321

    thanks a lot, but I have urgent because without solving this problem I can not publish my site is ready.
    Best

    Pulcinella srls Friend
    #752427

    thanks a lot, but I have urgent because without solving this problem I can not publish my site is ready.
    Best

    Ninja Lead Moderator
    #706346

    <em>@pulcinella 498644 wrote:</em><blockquote>thanks a lot, but I have urgent because without solving this problem I can not publish my site is ready.
    Best</blockquote>

    Because your site uses EasySocial with version 1.4.2 but JA Socail II template only supports upto version 1.3.29. We will upgrade EasySocial to latest version.

    About the problem on your site, you can downgrade EasySocial with version 1.3.29 and publish your site first. Please wait new upgrade from our product. Thanks for your understand.

    Ninja Lead Moderator
    #752452

    <em>@pulcinella 498644 wrote:</em><blockquote>thanks a lot, but I have urgent because without solving this problem I can not publish my site is ready.
    Best</blockquote>

    Because your site uses EasySocial with version 1.4.2 but JA Socail II template only supports upto version 1.3.29.

    In the meantime, I think you can downgrade EasySocial to version 1.3.29 and publish your site. Once the new update version for template is released, you can update then.

Viewing 15 posts - 1 through 15 (of 28 total)

This topic contains 28 replies, has 2 voices, and was last updated by  Pulcinella srls 9 years, 2 months ago.

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