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[tayling Friend taylingJoin date: April 2013Posts: 14Downloads:4Uploads:1 Thanks: 2 Thanked: 2 times in 1 posts]

#937793

Hi

Recently – possibly after upgrading Joomla – my off canvas feature works OK until I log in.
I am not sure exactly when it was last ok but it is not more than 6 weeks.

There is no content that is different to that seen by guest users.

Any help regarding this would be very gratefully recieved

Thanks

Tony Ayling

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#937979

Hi
Please check your are not using Joomla ACL for users , if yes do the same for all ACM profile .
If still have same issue , post your site super user details via private reply option , I will check it for you .

[tayling Friend taylingJoin date: April 2013Posts: 14Downloads:4Uploads:1 Thanks: 2 Thanked: 2 times in 1 posts]

#938049

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[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#938088

Hi
Kindly fix this error so i can login on your site : http://prntscr.com/bcx6ah .
Also give the details of error with screenshot that u are getting on site .

[tayling Friend taylingJoin date: April 2013Posts: 14Downloads:4Uploads:1 Thanks: 2 Thanked: 2 times in 1 posts]

#938094

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[tayling Friend taylingJoin date: April 2013Posts: 14Downloads:4Uploads:1 Thanks: 2 Thanked: 2 times in 1 posts]

#938095

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[tayling Friend taylingJoin date: April 2013Posts: 14Downloads:4Uploads:1 Thanks: 2 Thanked: 2 times in 1 posts]

#938111

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[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#938297

Hi
Click on the template in left side > Check for updates > Update . Select Joomlart updates to update the JA Products .

[tayling Friend taylingJoin date: April 2013Posts: 14Downloads:4Uploads:1 Thanks: 2 Thanked: 2 times in 1 posts]

#938302

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[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#938551

Hi
Kindly download and install the JA extension manager then
Open it > Service manager > Select Joomlart update > Edit > Add JA Account User/pass .
Save it and set it as default ,
Then Go to template > check for updates and update it from JA Extension manager .
All JA products are updated via JA extension manager component.
Hope it helps

[tayling Friend taylingJoin date: April 2013Posts: 14Downloads:4Uploads:1 Thanks: 2 Thanked: 2 times in 1 posts]

#938673

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[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#938713

Hi
Your account details already saved as i checked JAEM on your site . You only need to update the template from JAEM > templates > Purity III > check for update > http://prntscr.com/bdpafv

[tayling Friend taylingJoin date: April 2013Posts: 14Downloads:4Uploads:1 Thanks: 2 Thanked: 2 times in 1 posts]

#938734

This reply has been marked as private.

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#938740

Hi
Kindly disable all 3rd party extension and then login . I am getting 403 error when i am trying to login on your site

[tayling Friend taylingJoin date: April 2013Posts: 14Downloads:4Uploads:1 Thanks: 2 Thanked: 2 times in 1 posts]

#939062

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