test
Viewing 14 posts - 16 through 29 (of 29 total)
  • Author
    Posts
  • Ninja Lead Moderator
    #723727

    <em>@supa 501660 wrote:</em><blockquote>No, I have not fixed it yet. Customers are still unable to add items to their cart and the cart page is blank.</blockquote>

    I spent a lot of my time debugging the problem on your site but JA Techzone template supports virtuemart with version 3.0.9 only while your site uses virtuemart version 3.1.0 which is so different from 3.0 version.

    In this case, you can try to run Virtuemart component with default template style of Virtuemart with this solution below

    + Go to templates/ja_techzone/html folder

    + Find and rename all override for Virtuemart to another name: com_virtuemart, mod_javmproducts, mod_virtuemart_cart, mod_virtuemart_category, mod_virtuemart_currencies and mod_virtuemart_product

    Ninja Lead Moderator
    #754219

    <em>@supa 501660 wrote:</em><blockquote>No, I have not fixed it yet. Customers are still unable to add items to their cart and the cart page is blank.</blockquote>

    I spent a lot of my time debugging the problem on your site but JA Techzone template supports virtuemart with version 3.0.9 only while your site uses virtuemart version 3.1.0 which is so different from 3.0 version.

    In this case, you can try to run Virtuemart component with default template style of Virtuemart with this solution below

    + Go to templates/ja_techzone/html folder

    + Find and rename all override for Virtuemart to another name: com_virtuemart, mod_javmproducts, mod_virtuemart_cart, mod_virtuemart_category, mod_virtuemart_currencies and mod_virtuemart_product

    supa Friend
    #723841

    <em>@Ninja Lead 501676 wrote:</em><blockquote>I spent a lot of my time debugging the problem on your site but JA Techzone template supports virtuemart with version 3.0.9 only while your site uses virtuemart version 3.1.0 which is so different from 3.0 version.

    In this case, you can try to run Virtuemart component with default template style of Virtuemart with this solution below

    + Go to templates/ja_techzone/html folder

    + Find and rename all override for Virtuemart to another name: com_virtuemart, mod_javmproducts, mod_virtuemart_cart, mod_virtuemart_category, mod_virtuemart_currencies and mod_virtuemart_product</blockquote>

    Thanks for your assistance, I have done this by adding the number 2 to the end of each folder name (ie: mod_virtuemart_cart2) however, the page is still not viewable on my end.

    supa Friend
    #754286

    <em>@Ninja Lead 501676 wrote:</em><blockquote>I spent a lot of my time debugging the problem on your site but JA Techzone template supports virtuemart with version 3.0.9 only while your site uses virtuemart version 3.1.0 which is so different from 3.0 version.

    In this case, you can try to run Virtuemart component with default template style of Virtuemart with this solution below

    + Go to templates/ja_techzone/html folder

    + Find and rename all override for Virtuemart to another name: com_virtuemart, mod_javmproducts, mod_virtuemart_cart, mod_virtuemart_category, mod_virtuemart_currencies and mod_virtuemart_product</blockquote>

    Thanks for your assistance, I have done this by adding the number 2 to the end of each folder name (ie: mod_virtuemart_cart2) however, the page is still not viewable on my end.

    supa Friend
    #723842

    do you suggest I change the folder names back and attempt to go back to version 3.0.9?

    supa Friend
    #754287

    do you suggest I change the folder names back and attempt to go back to version 3.0.9?

    Ninja Lead Moderator
    #723887

    <em>@supa 501783 wrote:</em><blockquote>do you suggest I change the folder names back and attempt to go back to version 3.0.9?</blockquote>

    The view layout between version 3.0.9 and 3.0.10 are different and with my suggestion above your site will run with default template style on Virtuemart version 3.0.10

    If you could not solve this, You can pm me the FTP account to access your hosting, I will help you to run the default template style on Virtuemart version 3.0.10

    Ninja Lead Moderator
    #754332

    <em>@supa 501783 wrote:</em><blockquote>do you suggest I change the folder names back and attempt to go back to version 3.0.9?</blockquote>

    The view layout between version 3.0.9 and 3.0.10 are different and with my suggestion above your site will run with default template style on Virtuemart version 3.0.10

    If you could not solve this, You can pm me the FTP account to access your hosting, I will help you to run the default template style on Virtuemart version 3.0.10

    Ninja Lead Moderator
    #724114

    <em>@supa 501783 wrote:</em><blockquote>do you suggest I change the folder names back and attempt to go back to version 3.0.9?</blockquote>

    I checked and rename all VM extensions on your site, it’s running with the default css style of VM, I did work on your site

    + All VM folder under templates/ja_techzone/html to rename

    + Backup templates/ja_techzone/css/templates.css file and remain it to template_bak.css file

    + Remove all custom css style on templates.css file

    Now, your site is running with the custom css style of Virtuemart under JA Techzone.

    If you still get the problem with functionality of VM, you can try to switch default template to a standard template of Joomla like Protostar / Beez and if problem still persists, you should raise it into VM forum, they will help with problem of extension.

    Ninja Lead Moderator
    #754497

    <em>@supa 501783 wrote:</em><blockquote>do you suggest I change the folder names back and attempt to go back to version 3.0.9?</blockquote>

    I checked and rename all VM extensions on your site, it’s running with the default css style of VM, I did work on your site

    + All VM folder under templates/ja_techzone/html to rename

    + Backup templates/ja_techzone/css/templates.css file and remain it to template_bak.css file

    + Remove all custom css style on templates.css file

    Now, your site is running with the custom css style of Virtuemart under JA Techzone.

    If you still get the problem with functionality of VM, you can try to switch default template to a standard template of Joomla like Protostar / Beez and if problem still persists, you should raise it into VM forum, they will help with problem of extension.

    supa Friend
    #724176

    <em>@Ninja Lead 502126 wrote:</em><blockquote>I checked and rename all VM extensions on your site, it’s running with the default css style of VM, I did work on your site

    + All VM folder under templates/ja_techzone/html to rename

    + Backup templates/ja_techzone/css/templates.css file and remain it to template_bak.css file

    + Remove all custom css style on templates.css file

    Now, your site is running with the custom css style of Virtuemart under JA Techzone.

    If you still get the problem with functionality of VM, you can try to switch default template to a standard template of Joomla like Protostar / Beez and if problem still persists, you should raise it into VM forum, they will help with problem of extension.</blockquote>

    Thank you once again for your diligence in trying to fix this issue…unfortunately, I am experiencing the same problem, even when switching templates….and because of this, none of my visitors can make purchases. For the last 2 days, I have been rebuilding another (simpler) version of this site just in case the issue is not fixed, I think I will just switch over to the new site (built with your Uber template). Thanks again, and hopefully this is just an anomoly.

    supa Friend
    #754525

    <em>@Ninja Lead 502126 wrote:</em><blockquote>I checked and rename all VM extensions on your site, it’s running with the default css style of VM, I did work on your site

    + All VM folder under templates/ja_techzone/html to rename

    + Backup templates/ja_techzone/css/templates.css file and remain it to template_bak.css file

    + Remove all custom css style on templates.css file

    Now, your site is running with the custom css style of Virtuemart under JA Techzone.

    If you still get the problem with functionality of VM, you can try to switch default template to a standard template of Joomla like Protostar / Beez and if problem still persists, you should raise it into VM forum, they will help with problem of extension.</blockquote>

    Thank you once again for your diligence in trying to fix this issue…unfortunately, I am experiencing the same problem, even when switching templates….and because of this, none of my visitors can make purchases. For the last 2 days, I have been rebuilding another (simpler) version of this site just in case the issue is not fixed, I think I will just switch over to the new site (built with your Uber template). Thanks again, and hopefully this is just an anomoly.

    Ninja Lead Moderator
    #724850

    I also reported the issue of this JA Techzone with VM 3.0.10 to the development team. It’s still under progress of updating our templates to new version of VM and we do hope to release it asap.

    You can check its status here

    Ninja Lead Moderator
    #754597

    I also reported the issue of this JA Techzone with VM 3.0.10 to the development team. It’s still under progress of updating our templates to new version of VM and we do hope to release it asap.

    You can check its status here

Viewing 14 posts - 16 through 29 (of 29 total)

This topic contains 29 replies, has 2 voices, and was last updated by  Ninja Lead 9 years, 1 month ago.

We moved to new unified forum. Please post all new support queries in our New Forum