Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • spencer001 Friend
    #913696

    Hi,

    Since the last update we can’t close an open article from the homepage by clicking the "red X". The red close X doesn’t respond and further navigation is not possible.

    Saguaros Moderator
    #917390

    Hi

    May I know which version of Joomla are you using?

    Please note that it’s not ready for Joomla 3.5, we’re still in progress of updating it.

    spencer001 Friend
    #919179

    Im using Joomla 3.4.7 with JA Smashboard 1.1.1 on one site and the other site is on Joomla 3.5.0 with JA Smashboard 1.1.2. Both have the same problems on ipad and iphone.

    Saguaros Moderator
    #919990

    In small screen, there should be not that close X button, when you click to open an article, it will direct to article page. You can check the same with our demo site: http://ja-smashboard.demo.joomlart.com/index.php/en/

    spencer001 Friend
    #920036

    In the attached screenshot you can see the red-X. This close X is not working on Ipad and Iphone on most articles. The article stays up. No further navigation possible anymore.

    Not working in J3.4.7/J3.4.8/J3.5.0/J3.5.1
    Not working in Smashboard template V1.1.1/V1.1.2

    You can test it on:
    http://www.loopanalysecentra.nl
    http://www.oswl.nl


    1. close-X
    Saguaros Moderator
    #920103

    I check again with iPad and it’s confirmed to be an issue in iPad. I’ve reported this to the development team for further checking. You can track its status here: http://pm.joomlart.com/browse/JATCSMASHB-147

    We’re sorry for any inconvenience it may cause.

    spencer001 Friend
    #947952

    @saguaros , There is still no work done on the ticket. Can you please help to resolve this issue.

    Saguaros Moderator
    #948634

    This is hard issue, give me more time to check with the team.

    sakisafu@yahoo.de Friend
    #953295

    Same problem here with Android Samsung. If there is no close button, how am I supposed to navigate any further through the site?

    Saguaros Moderator
    #954858

    Which samsung device are you using? I will pass to the team also.

Viewing 10 posts - 1 through 10 (of 10 total)

This topic contains 9 replies, has 3 voices, and was last updated by  Saguaros 8 years, 4 months ago.

We moved to new unified forum. Please post all new support queries in our New Forum