JoomlArt Forums 32,862 posts

[sjisaacs Friend sjisaacsJoin date: October 2010Posts: 75Downloads:0Uploads:4 Thanks: 36 Thanked: 1 times in 1 posts]

#157836

I’ve noticed that there are others logged into my admin site and I have no way of seeing who they are. Help!

Now it’s showing 3 people. I changed my password, too. I should be able to see who’s logged in, shouldn’t I? My name/super admin is there, but the other two don’t show up. This is making me very nervous!

[Don Lee Friend Don LeeJoin date: March 2010Posts: 923Downloads:0Uploads:13 Thanks: 41 Thanked: 274 times in 238 posts]

#368434

Normally if someone logs in your Admin CP, you can see the name at dashboard. But in this case, I really don’t know what was happening with you, that might be a joomla problem. Please try to remember if you shared the access for someone, check if something was changed not by you…. You should change your password regularly to avoid any unexpected access.

1 user says Thank You to Don Lee for this useful post

1. sjisaacs

[sjisaacs Friend sjisaacsJoin date: October 2010Posts: 75Downloads:0Uploads:4 Thanks: 36 Thanked: 1 times in 1 posts]

#368573

Thanks Don, I only share access with you guys ; )
But I am disturbed by the fact that I can’t see who is logged on. How can I fix that?

[Don Lee Friend Don LeeJoin date: March 2010Posts: 923Downloads:0Uploads:13 Thanks: 41 Thanked: 274 times in 238 posts]

#368695

<em>@sjisaacs 210809 wrote:</em><blockquote>Thanks Don, I only share access with you guys ; )
But I am disturbed by the fact that I can’t see who is logged on. How can I fix that?</blockquote>

Hi,
Is the problem still occurring with you? In this case, I think I will need your admin access to have a closer look 🙂
I created a ticket on your behalf: LXN-836-56435
Please update the access info into the ticket.
For information on best security practices, and frequently asked questions about sharing access with JoomlArt support, kindly refer to the knowledgebase article at: http://support.joomlart.com/index.php?/Knowledgebase/Article/View/3/0/providing-joomlart-with-access-to-your-site-or-server

1 user says Thank You to Don Lee for this useful post

1. sjisaacs

[sjisaacs Friend sjisaacsJoin date: October 2010Posts: 75Downloads:0Uploads:4 Thanks: 36 Thanked: 1 times in 1 posts]

#368696

Thanks Don!

[Don Lee Friend Don LeeJoin date: March 2010Posts: 923Downloads:0Uploads:13 Thanks: 41 Thanked: 274 times in 238 posts]

#369310

<em>@sjisaacs 210969 wrote:</em><blockquote>Thanks Don!</blockquote>

Hi Susan,

How are you? Thank you for updating me the info. I accessed you backend but I could not find out any unusual things on so I am not able to know what happened so far. Please see my attachment and let me know if I missed something.

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[sjisaacs Friend sjisaacsJoin date: October 2010Posts: 75Downloads:0Uploads:4 Thanks: 36 Thanked: 1 times in 1 posts]

#369369

Not sure, either Don. :confused:

[Don Lee Friend Don LeeJoin date: March 2010Posts: 923Downloads:0Uploads:13 Thanks: 41 Thanked: 274 times in 238 posts]

#369449

<em>@sjisaacs 211824 wrote:</em><blockquote>Not sure, either Don. :confused:</blockquote>

I think the site is working properly. If you see the problem again please pass over me a screenshot so that I can know how it is. Thank you.

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