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[campolide Friend campolideJoin date: September 2016Posts: 9Downloads:83Uploads:2 Thanks: 1 Thanked: 1 times in 1 posts]

#979793

Hello.
I’ve installed JACharity quickstart, which is with the 3.6.2 Joomla version.
When I tried to make the update, the page was broken down. The only way to was to reinstall the website with the previous version of Joomla and do not make the update. Now it is working, but of course this doesn’t fix the problem.
So, what can I do to update it to 3.6.3?
Tks.

[kernel64 Friend kernel64Join date: January 2007Posts: 41Downloads:206Uploads:1 Thanks: 3 Thanked: 13 times in 4 posts]

#979819

We have to know more of your environment…. i have been using the charity template with joomla 3.6.3.
Besides a quickstart is normally only to be used for test and demo…. the see the options of the template. When you want to go into production you will use a plain joomla installation and add JA charity on top of it..
Turn on ERROR Reporting to Maximum. See if you have errors. What version of PHP are you using ?

[campolide Friend campolideJoin date: September 2016Posts: 9Downloads:83Uploads:2 Thanks: 1 Thanked: 1 times in 1 posts]

#979834

I know what a quickstart is for. I’ve used it exactly as a demo to show to the project’s team how to manage it. So, after install the quickstart I try to upgrade (even before install the donation component), and that was when the site (the demo) broke.
I’m using php 7.0.

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#979877

Hi
Template is not yet ready for latest Joomla , but i tested template with Joomla.3.6.3 and i am not getting a blank page issue. I suggest you to restore the site to compatible version and then try update on a test skte .
Check all of your extension are ready for Joomla 3.6.3 ? The blank page issue maybe due to incompatible extension on your site.

[campolide Friend campolideJoin date: September 2016Posts: 9Downloads:83Uploads:2 Thanks: 1 Thanked: 1 times in 1 posts]

#979893

Hello.
As I wrote

campolide wrote:

I’ve used it exactly as a demo to show to the project’s team how to manage it. So, after install the quickstart I try to upgrade (even before install the donation component), and that was when the site (the demo) broke.

I did it right after install the quickstart. Before any other extensiob, not even the Donation extension (which is compatible with the template, I presume).

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#979908

Hi
In this case you should use Joomla3.6.2 and wait for template and all other extensions update for Joomla 3.6.3 .

Always take backup of site before update Joomla .

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