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  • amedien Friend
    #183567

    Hey,

    we are currently facing problems with our companies website.

    we overhauled it mid-december using the teline IV template on joomla 2.5 – now our serverprovider set our page to error 500 as our website seems to slow down the speed of the server and their clients were complaining about the slow server responses. since he cannot (or doesnt want…) to provide us with further information about the case, we have no clue what to do to solve the issue.

    as we are stepping in the dark, we hope that someone could give us a hint.
    unfortunately i cannot provide a link to the website, because it is still offline… but we use less categories and modules than in the demo page, so i dont think we have overdone it..

    any help is appreciated! thanks in advance!

    Luna Garden Moderator
    #478423

    Hello Amedien,

    What you can do is:
    – enable the css / js optimization feature of T3. That will reduce the number of css / js files. Please manually check css file and remove any unused css, it will help much.

    – Using our Amazon S3 component allows using CDN (cloudfront) and also has option to update cache folder with cron job.. which can be set to lower limit to have regular update of cache on cloud. Running without cache on is bound to make the site slower. However, the main reason for slow site would still be the number of items it has to fetch (css , js, images, external scripts / social stuff).

    – You could check your bandwidth again, it’s better if your site is live so that I can check how it loads in my end.

    – Is your host good enough? do you have any other site using this host so that it’s easier with a comparison.

    – Check how many foreign site is referred from your content (DB query), it takes time to load js + css file from that site

    – Reconsider the usage of the “important” plugins and moduls, sometimes switching them off is better and un-used content also.

    Follow this thread for more suggestion.

    Regards.

    amedien Friend
    #478733

    Hil Luna,

    thank you for you reply.

    We have the css on optimization and we activated caching now.. so its already better.. and worse at the same time, because since the cache is on the mobile version isnt working correctly anymore.
    at least our website is online again… http://www.prost-journal.at

    I will check out your further suggestions tomorrow.. i think theres still some potential of optimizing! Thanks!

    Luna Garden Moderator
    #478873

    Hello Amedien,

    You can use page speed to analyze performance and check what need to improve on your website. Link doc how to use page speed: https://developers.google.com/speed/docs/insights/using_firefox

    Some image in the content is too big, and need to be re-sized again, like in article ‘Spirituosen: Was die Österreicher trinken’. No need to set style in-line for height and width.

    Also, set compress and minify to JS and CSS in template back-end editor to reduce your page request to server. Read more about this setting: http://wiki.joomlart.com/wiki/JA_T3_Framework_2/Guides#Compression_Settings

    You have 2 foreign sites referred from your content, one is Facebook Activity and one is the flash module. Please make sure the flash host file is fast to fetch the swf file.

    <blockquote> since the cache is on the mobile version isnt working correctly anymore.</blockquote>

    Can you describe more the details about this ? When I visit your site, it’s in mobile version. Did you setting that way or it was an error ?

    amedien Friend
    #479062

    Hi Luna!

    Meanwhile I also found out about GTmetrix, which indicated me a lot of problems..

    We have compress and minify set on JS and CSS.. about the images i know.. but at the moment i cant decide on which problem to work first :((

    That you saw the site in the mobile version was exactly the problem we had. The mobile version was displayed on the desktop, the desktop version on the mobile.
    I read about this issue here in the forum – so we installed jotcache as suggested. it seemed to work for a while, but now we again see the desktop-ui on the iphone… as i understand it also has to do with the JA T3 cache.. but switching that off would do even more bad for our terrible performance i guess?

    i wonder how JA T3 cache influences jotcache in general?

    Luna Garden Moderator
    #479208

    Hello Amedien,

    I have checked your site http://www.prost-journal.at , but I’m in desktop version, not mobile version as you said. Is it fixed ?

    Regarding your cache concern, maybe you should use one cache system at a time, JA T3 cache or jotcache.

    If you don’t want to use JAT3, you can turn it off by go to <blockquote>Admin area->Extensions->Template Manager->edit JA_Teline_IV – Default->Global tab->Cache Mode set No </blockquote> Save then clean T3 cache.

    Then go Sites >> Maintenance >> Clear Cache >> Clear all cache.

    Your site will use new cache system Jotcache. Remember to set Jotcache Plugin order to the last as its recommendation.

    amedien Friend
    #479267

    Hi.. no it’s not fixed yet. Although I think I understand how the problem “works”.

    When I clean the cache and enter the website via Safari (on my desktop) – it loads correctly. But then it will show the desktop version also on my iphone. If I clean the cache again, enter first with my phone, then the mobile version is shown in my safari.. i also see that either way i do it, the cache entry shows “phone” as browser. So I think my Safari thinks he’s a phone… :laugh:

    The weirdest think whatsoever is, that on my collegues safari this problem doesnt exist. I set browser split up for all browsers, deactivated T3 caching… what more can i do? (other than abandon safari on my computer or start crying..)

    Luna Garden Moderator
    #479557

    Hello,

    I have tried on the demo, clean cache and view on Safari but didn’t face the problem as you said.

    Also, I have test your site on Safari, and your site didn’t change to mobile view as well.

    Maybe you try to clean browser cache, or re-install it.

    amedien Friend
    #480124

    Thanks for trying out. My problem still persists, although I tried to clean every cache I found 🙂

    That it doesnt show correctly in my superold Safari doesn’t worry me, but im not happy that it shows the desktop version on the iphone sometimes. Is there a possibility to ask the user on entering the website what version he would like to see in case the device is mobile and the view would be desktop.. would it make sense at all?

    Luna Garden Moderator
    #480271

    Hello Amedien,

    <blockquote>Is there a possibility to ask the user on entering the website what version he would like to see in case the device is mobile and the view would be desktop.. would it make sense at all? </blockquote>

    We have a button at the Footer Menu for mobile device to switch from 2 layout. Go to this file: <blockquote>ja_teline_ivblocksfooter.php</blockquote>

    You will see these code:
    <blockquote><?php
    //detect view on mobile – show switch to mobile tools
    $layout_switcher = $this->loadBlock(‘usertools/layout-switcher’);
    if ($layout_switcher) {
    $layout_switcher = ‘<li class=”layout-switcher”>’.$layout_switcher.'</li>’;
    }
    ?>

    <ul class=”ja-links”>
    <?php echo $layout_switcher ?>
    <li class=”top”><a href=”<?php echo $this->getCurrentURL();?>#Top” title=”<?php echo JText::_(“BACK_TO_TOP”) ?>”><?php echo JText::_(‘TOP’) ?></a></li>
    </ul></blockquote>

    There’s no option for user to choose, but users can switch themselves if they want to.

Viewing 10 posts - 1 through 10 (of 10 total)

This topic contains 10 replies, has 2 voices, and was last updated by  Luna Garden 11 years, 11 months ago.

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