JoomlArt Forums 32,862 posts

[maria11 Friend maria11Join date: December 2006Posts: 13Downloads:0Uploads:0 Thanked: 1 times in 1 posts]

#117902

It is very frustrating that I have paid for a subscription to this service and am still unable to access it. What is even more frustrating is that I have sent a number of e-mails and received no reply as of yet so am unaware of the situation regarding my account.
An earlier post on this form got me an assurance that my order had been processed but still I have no login details and am unable to download templates.
The templates at Joomla Art look fantastic and I can’t wait to start using them so please Let me know whats going on !
Thanks
Mariangela

[Khanh Le Moderator Khanh LeJoin date: November 2013Posts: 1884Downloads:41Uploads:31 Thanks: 44 Thanked: 203 times in 131 posts]

#212376

Hi maria11,

I am sorry for replying you late. You transaction has been processed and you could use your current login information (username maria11) to access our download area.
Thank you very much.

[sephice Friend sephiceJoin date: February 2007Posts: 10Downloads:0Uploads:0]

#214228

same Problem here -_-

[Khanh Le Moderator Khanh LeJoin date: November 2013Posts: 1884Downloads:41Uploads:31 Thanks: 44 Thanked: 203 times in 131 posts]

#214244

Sephice, you account has been updated.

[mobimob Friend mobimobJoin date: February 2006Posts: 4Downloads:0Uploads:0]

#214286

Hi, Ive also paid but cant download at all when I’m logged in. Could you help me too?
Thnak in advance.
Username: mobimob

Best regards,
Mobimob

[sephice Friend sephiceJoin date: February 2007Posts: 10Downloads:0Uploads:0]

#214327

<em>@khanh 7697 wrote:</em><blockquote>Sephice, you account has been updated.</blockquote>

thanks, now i am happy 😉

[Khanh Le Moderator Khanh LeJoin date: November 2013Posts: 1884Downloads:41Uploads:31 Thanks: 44 Thanked: 203 times in 131 posts]

#214331

Your account is ok now, Mobimob.

[mobimob Friend mobimobJoin date: February 2006Posts: 4Downloads:0Uploads:0]

#214336

OK thank you very much Khanh 🙂

Best regards,
Mobimob

[i818789 Friend i818789Join date: October 2006Posts: 4Downloads:0Uploads:1]

#214411

Please solve the same problem with my account! please asap!
Check payment details! No fraud!

[maiabonansea Friend maiabonanseaJoin date: February 2007Posts: 1Downloads:0Uploads:0]

#214414

I’ve made the paiment and I’m not allowed to download the template.

Can you fix that problem ASAP, please!?!?

Thanks.

[Khanh Le Moderator Khanh LeJoin date: November 2013Posts: 1884Downloads:41Uploads:31 Thanks: 44 Thanked: 203 times in 131 posts]

#214433

i818789 & maiabonansea, your accounts are fine.

[skull Friend skullJoin date: February 2007Posts: 2Downloads:0Uploads:0]

#214763

Same thing, i have paid via Google Checkout, and nothing as of yet. Also, You advertise $10 off for using Google Checkout, I didn’t notice any discount at all. Ple4ase enable my membership so i can get started. Thank you.

[Hung Dinh Friend Hung DinhJoin date: September 2014Posts: 4408Downloads:11Uploads:189 Thanks: 309 Thanked: 3310 times in 3 posts]

#214764

Skull, your account is now activated. Thanks for your patience

[skull Friend skullJoin date: February 2007Posts: 2Downloads:0Uploads:0]

#214765

many thanks 😀

[tdill1 Friend tdill1Join date: February 2007Posts: 2Downloads:0Uploads:0]

#214769

Same problem here!
No access still. Waiting for email response, call, or something…

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